IT PMO Intern

2027 Summer internship, Running June 2027 to August 2027

Position Summary:

Community Care Plan (CCP) is proud to offer an internship program that prepares students for the workforce. The IT PMO Intern gains practical experience supporting the Information Technology Project Management Office (IT PMO) through a combination of IT business analysis and project management activities. Under the guidance of the Manager, IT PMO and designated team members, the intern will assist with project coordination, requirements documentation, process analysis, and related initiatives. Specific assignments may emphasize business analysis, project management, or a combination of both, based on the selected candidate’s interests, skills, and departmental needs.

The ideal candidate is motivated, organized, curious, and eager to gain real-world experience. This position is up to 29 hours per week for a ten-week period (June 1–August 6, 2027), with a hybrid schedule requiring at least one in-person day each week. The first two days of the internship include on-site training in organizational principles, compliance, departmental functions, computer systems, and business processes. The internship is both educational and practical, allowing the intern to apply classroom learning to IT project delivery, business analysis, and process improvement in a healthcare environment. The intern may collaborate with IT, operational departments, and cross-functional project stakeholders. The position may involve confidential and proprietary information and requires a signed Confidentiality Agreement upon hire.

Qualifications:

• Current enrollment in an undergraduate or graduate degree program in Information Technology, Information Systems, Computer Science, Business Administration, Project Management, or a related field; interest in IT project management and/or business analysis.

Essential Duties and Responsibilities:

1. Assist IT Project Managers and Business Analysts with planning, coordinating, and documenting IT initiatives under supervision.

2. Participate in stakeholder discussions to capture business needs, document requirements, and maintain organized project or business analysis records.

3. Support development and maintenance of project plans, timelines, milestones, action-item logs, and status updates.

4. Attend project meetings, prepare agendas or meeting notes, document decisions and action items, and follow up on assigned tasks.

5. Help document current and future business workflows, identify process gaps, and contribute ideas for improvements.

6. Assist with test planning, test cases, results tracking, and validation that proposed solutions address documented business needs.

7. Support tracking and escalation of project risks, issues, dependencies, and changes to the appropriate project lead.

This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Core Competencies:

• • Accountability and follow-through
• • Collaboration and customer focus
• • Adaptability and willingness to learn
• • Professionalism and attention to detail

Skills and Abilities:

• • Strong written and verbal communication and organizational skills.
• • Interest in analyzing problems, understanding business processes, and documenting requirements.
• • Ability to manage multiple assignments, ask questions, and proactively communicate progress or obstacles.
• • Familiarity with Microsoft Word, Excel, PowerPoint, and collaboration tools; exposure to project tracking or diagramming tools is a plus.
• • No prior professional project management or business analysis experience required.

Intern Work Schedule:

Community Care Plan is currently following a hybrid work schedule. The company reserves the right to change the work schedules based on the company needs. The internship program allows for you to work a maximum of 29 hours per week. The program is scheduled to last 8 to 10 weeks.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, and sit. The employee may occasionally be required to stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 15 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic travel. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

Background Screening Notice:
In compliance with Florida law, candidates selected for this position must complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse.

The Clearinghouse is a statewide system managed by the Agency for Health Care Administration (AHCA) and is designed to help protect children, seniors, and other vulnerable populations while streamlining the screening process for employers and applicants.

Additional information is available at: 🔗 https://info.flclearinghouse.com