IT Project Manager

The IT Project Manager is responsible for leading the planning, coordination, and successful delivery of technology initiatives across the organization, including system implementations, integrations and upgrades. This role brings structure, accountability, and clear communication to cross-functional efforts involving IT, clinical leadership, operations, and external vendors. The IT Project Manager works closely with stakeholders to manage priorities, remove barriers, and ensure projects deliver measurable operational and organizational value. The ideal candidate is highly organized, collaborative, adaptable, and skilled at driving complex healthcare technology initiatives from planning through successful implementation and adoption.

The hours for this role are M-F/8am-5pm (1 hour lunch)

This is a Hybrid role working onsite and remote.

Project Management & Delivery

• Lead technology projects from initial planning through implementation, adoption, stabilization, and transition to operational support
• Develop and maintain project plans, milestones, schedules, dependencies, budgets, and resource requirements appropriate to each initiative
• Manage the formal project lifecycle using appropriate documentation and controls, including project charters, scope statements, RAID logs (risks, actions, issues, decisions), stakeholder engagement plans, and change-control processes
• Define project objectives, scope, deliverables, ownership, and success criteria with sponsors and stakeholders
• Coordinate work across IT, clinical and operational teams, and vendors; drive timely follow-up on actions, decisions, and commitments
• Manage project scope and change requests through a change-control process; assess impacts to timelines, budgets, and resources, and obtain appropriate approvals before implementing changes
• Coordinate system, integration, and user acceptance testing (UAT), including issue resolution and stakeholder sign-off
• Lead go-live readiness and cutover planning, including contingency plans, training coordination, and post-launch stabilization
• Partner with operational owners to support workflow adoption and ensure solutions deliver intended outcomes

Stakeholder & Vendor Management

• Build strong relationships with project sponsors and clinical, operational, and technical stakeholders; facilitate decisions and clear communication
• Clarify roles, decision-making responsibilities, and escalation paths across teams without direct reporting authority
• Serve as the primary project liaison for assigned technology vendors; coordinate milestones, dependencies, and deliverables
• Monitor vendor performance against statements of work, contractual commitments, and acceptance criteria; escalate concerns when needed

Governance & Reporting

• Support project intake and prioritization by clarifying business needs, expected value, level of effort, resource capacity, and dependencies
• Provide consistent, executive-ready reporting on project health, milestones, risks, issues, decisions, and actions requiring leadership attention
• Partner with sponsors to establish KPIs and track results such as user adoption, operational efficiency, patient access, and other relevant outcomes
• Promote practical project management standards and maintain clear project documentation and governance

Risk & Compliance

• • Include privacy, security, regulatory, and organizational requirements, including HIPAA, in project planning and delivery
  • Coordinate required reviews and risk mitigation with IT, security, compliance, and operational stakeholders

ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities)

•	Demonstrated ability to manage multiple concurrent projects, competing priorities, timelines, budgets, and shared resources
•	Strong communication, facilitation, problem-solving, and stakeholder management skills, including influencing without direct authority

PHYSICAL REQUIREMENTS