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IT Senior Application Support Engineer (with German)

Hiring from
Poland
Work type
Hybrid
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Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

You will take a leading role in supporting and maintaining complex business applications in enterprise environments. You will investigate advanced incidents, perform in-depth root cause analysis, and actively contribute to improving application stability and performance. This role involves working across multiple environments, supporting integrations, and contributing to automation and operational improvements. You can expect a high level of responsibility, real technical impact on supported systems, and close cooperation with international teams and stakeholders in long-term projects.

Your tasks

  • Providing multifaceted support for applications.
  • Analyzing complex, non-standard incidents and problems, performing root cause analysis and implementing corrective actions.
  • Conducting source code analysis and supporting application modernization initiatives.
  • Managing deployment and release processes.
  • Supporting integrations between systems and troubleshooting API-related issues.
  • Improving and automating the application environment.
  • Collaborating with development, infrastructure and business teams to ensure stable application operations.

Your profile

  • You hold a master’s, engineer’s or bachelor’s degree and have at least 5 years of hands-on experience in application support and maintenance of business applications in production environments; knowledge of ITIL will be an asset.
  • You have solid knowledge of system administration (Linux incl. log analysis, Windows, Cloud) and containers (Docker).
  • You have good understanding of cloud infrastructure (StackIT), IaC (Terraform), DevOps tooling (GitLab, CI/CD) and application deployment processes.
  • You understand integration concepts (REST APIs, Middleware, SOA, ESB) and system-to-system integrations.
  • You know databases (SQL) and scripting/programming languages (Java, Python, VBA, Bash).
  • You communicate fluently in English and have a good command of German (B2).
  • Nice to have experience or interest in modern AI solutions (Generative AI, Agentic AI, AI automation); knowledge of Azure, Azure DevOps, Ansible and ServiceNow.

What You'll love about working here

  • Practical benefits private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card.
  • Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
  • Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
  • Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others Salesforce, Java, Could, IoT, Agile, AI.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com

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