it support specialist tier ii client facing msp

IT Support Specialist Tier II (Client Facing) – MSP Ellicott City, MD $70,000 - $80,000 About We are more than just a leading cloud and managed service provider—we’re a growing community of tech enthusiasts dedicated to excellence and innovation. Our team thrives in a supportive, collaborative environment where your contributions are valued, and professional growth is encouraged. Join us and be part of a company that not only delivers cutting-edge solutions but also invests in its people, offering a fulfilling and dynamic workplace. We’re looking for a IT Support Specialist Tier II to join our talented team and work both onsite and remotely to support our client base. In this role, you’ll leverage your expertise to support and guide our clients, working with advanced Microsoft systems and consulting the clients on best practices. If you’re ready to make an impact in a great place to work, we’d love to have you on board! IT Support Specialist Tier II (Client Facing) – MSP Technologies/ Requirements : Windows Servers VMware, Hyper-V ConnectWise a major plus Experience with Network Administration Experience with Active Directory, Group Policy, O365, Exchange and Azure AD Ability to articulate your work to the client in non-technical terms 2+ years working for a Managed Service Provider REQUIRED** IT Support Specialist Tier II (Client Facing) – MSP Benefits : $70,000-$80,000 (dependent on experience) Formal training Certification training and reimbursement is provided. Matching 401(k), profit-sharing and medical coverage is provided. Mileage reimbursement Location Ellicott City, MD Salary $70,000 - $80,000 About the Company Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry. Location: Ellicott City, MD Job ID: BW2615 Published Date : September 11, 2026 Apply for this Job Apply To Bowman Williams Jobs New York City Chicago Washington D.C Dallas Los Angeles Houston