it support specialist tier msp

IT Support Specialist Tier 1.5 (MSP) Ashburn, VA $55,000 - $65,000 About IT Support Specialist (MSP) We are currently seeking a IT Support Specialist (MSP) to join our growing team! The IT Support Specialist (MSP) will be joining a national Cloud, Network Management, IaaS, company with internal growth opportunities. We place a major emphasis on employee development and continued training. In addition, we value collaboration, team building, and having fun through frequent company events! The IT Support Specialist (MSP) will be responsible for remote support with occasional onsite assistance, supporting/ monitoring windows servers, installing and configuring desktops, software upgrades, o365 administration, network troubleshooting, and azure support. The IT Support Specialist should be customer-oriented and be a team-player. IT Support Specialist Tier 1.5 (MSP) Responsibilities: Provide technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Complete remote access solution implementation and support: VPN and Terminal Services Monitor the manage system alerts & resolve incoming tickets at a tier 1 level Provide IT Support relating to technical issues involving Microsoft’s core business applications/operating systems IT Support Specialist Tier 1.5 (MSP) Requirements: 1+ years experience working for a Managed Service Provider REQUIRED*** 1+ years experience with ConnectWise OR Autotask 2-5 years working with active directory, O365 administration and Windows OS CCNA a major plus IT Support Specialist Tier 1.5 (MSP) Benefits: Salary $55,000- $65,000 Health, Vision, Dental 401k + company match FUN company culture (ping pong tournaments, frequent company outings) Free lunches every Friday!! Location Ashburn, VA Salary $55,000 - $65,000 About the Company Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry. Location: Ashburn, VA Job ID: BW3749 Published Date : July 30, 2026 Apply for this Job Apply To Bowman Williams Jobs New York City Chicago Washington D.C Dallas Los Angeles Houston