IT Technical Sales Associate (Remote - USA)

About Us Support Tech LLC is a premier provider of nationwide IT field services specifically engineered for multi-site organizations . We bridge the gap between complex infrastructure needs and local execution, offering a scalable workforce that handles everything from emergency repairs to large-scale technology roll outs. Job Description This is a remote position. We are seeking an IT Technical Sales Associate who possesses a strong technical foundation in IT infrastructure and the "hunter" mentality of a top-tier salesperson. This is a unique role where you will manage the full lifecycle of a deal. You will be responsible for locating and qualifying new leads, but you will also stay involved after the sale. You will participate in project management meetings and act as the technical liaison to ensure the project remains aligned with the client’s scope and expectations. You are the "bridge" between the initial promise and the final delivery. Key Responsibilities Business Development: Proactively identify, lead-source, and qualify new business opportunities within the IT infrastructure and field services space. Technical Sales: Consult with potential clients to understand their hardware and deployment needs, proposing tailored solutions that leverage our nationwide field service network. Project Alignment: Attend project management and kickoff meetings for your closed deals. Ensure the technical delivery team understands the client’s requirements and keep the deal "aligned" as it moves from sales to execution. Account Management: Maintain long-term relationships with clients to identify recurring service needs and infrastructure refresh cycles. Reporting: Manage your pipeline and sales activity within our CRM, providing regular updates on lead status and project alignment. Compensation Structure: Recoverable Draw We provide a structure that offers financial stability while rewarding high-volume closers: Base Monthly Draw: You will receive a guaranteed monthly base payment (Draw). Commission Coverage: This role is a "Draw against Commission" structure. Your earned commissions are first applied to cover your monthly base. Commission Payout: Once your sales commissions have fully covered your base draw for the period, you will receive all additional commission earnings with no cap. This allows for significant upside as you build your pipeline. Requirements Technical Knowledge: Deep understanding of IT infrastructure (Networking, Rack & Stack, Structured Cabling, Wi-Fi deployments, and Hardware Lifecycle). (Cameras, Access Control, Ubiquiti) Experience: 3+ years in B2B technical sales or IT field service sales. Project Liaison Skills: Ability to sit in on technical PM meetings, speak the language of technicians, and ensure project scope remains accurate. Remote Capability: Must be a self-starter comfortable working from a home office while maintaining high productivity. Travel: Ability to travel (approx. 10-15%) for industry trade shows and essential face-to-face client meetings. Communication: Elite negotiation skills and the ability to explain complex field service logistics to stakeholders. Systems Knowledge: (Zoho One, CRM, Desk, Projects, DialPad, Sales Navigator, Email Marketing) Benefits Why Join Support Tech LLC? At Support Tech LLC, we don’t just provide field services; we provide the backbone for our clients' technology. Joining our team means joining a fast-paced environment where your technical knowledge and sales grit are directly rewarded. The Benefits of Joining Our Team: - Uncapped Commission Potential: We believe in rewarding high performance. Under our draw-against-commission structure, there is no ceiling on your earnings. Once your base is covered, your earning potential is limited only by your ability to close. - Massive Growth Opportunities: Support Tech LLC is an expanding company. We are looking for a pioneer in this role who can help us grow the department. Success in this position opens doors to future sales leadership and senior account management roles. - Diverse Tech Exposure: You won’t be stuck in a "single-product" silo. You will work across a massive spectrum of hardware and technology—from enterprise networking and data center infrastructure to retail systems and cutting-edge Wi-Fi deployments. - Wide Portfolio of Services: Our "toolbox" is deep. You will have a comprehensive suite of services to sell, including structured cabling, nationwide hardware rollouts, 24/7 on-site support, and professional IT consulting. This variety allows you to pivot and find a solution for almost any client challenge. - Remote Work with Real Impact: Enjoy the flexibility of working from home while remaining a critical part of the project lifecycle. You aren't just "passing off" a lead; you are a key stakeholder in the success of every deployment you sell. - Dynamic Work Environment: No two days are the same. Between prospecting new markets, attending project management meetings, and traveling to major industry trade shows, this role offers a variety of challenges that keep the work engaging. Updated "Compensation" section for your final listing: Compensation & Benefits: - Structure: Base monthly payout (Recoverable Draw) + Uncapped Commission. - Earnings: Once the draw is covered, commission payouts are uncapped. - Flexibility: 100% Remote (USA-based). - Travel: Fully reimbursed travel for client meetings and industry trade shows. - Tools: Provisioned with the necessary tech and software to manage your sales pipeline effectively.