ITP Team Leader

ITP Team Leader | Purchase to Pay | Poznań

Role overview

Are you motivated by leading people, improving operational excellence, and helping Invoice-to-Pay services grow?

As an Invoice To Pay Team Leader, you will lead a team of Coordinators and Subject Matter Experts (SMEs), ensuring high-quality service delivery across multiple markets while developing capabilities, improving processes, and supporting Carlsberg's transformation journey. This role combines people leadership, operational excellence, stakeholder management and process development, providing a unique opportunity to shape both day-to-day operations and long-term business results. You will be part of the Purchase to Pay organization, collaborating with stakeholders across markets and functions to deliver efficient and compliant Invoice-to-Pay operations.

What you’ll be doing

• Lead and develop a team of Coordinators and SMEs, creating an engaging and results-focused environment.
• Ensure consistent delivery of Invoice-to-Pay operations across assigned markets.
• Build team performance and continuous improvement through coaching, development and clear priorities.
• Monitor KPIs and service levels, taking actions to improve quality, efficiency and customer experience.
• Collaborate with BPMs and stakeholders to simplify, standardize and automate processes.
• Manage transformation and optimization initiatives supporting Carlsberg's strategic objectives.
• Build effective partnerships with business stakeholders and support functions.
• Ensure compliance with internal controls, policies and governance requirements.

What will make you successful

• Delivering high-quality, efficient and customer-focused ITP services across assigned markets.
• Developing a highly engaged and capable team with deep knowledge, ownership and a continuous improvement mindset.
• Building trusted relationships and close partnerships across functions, teams and markets.
• Delivering operational excellence through simplification, standardization, automation and data-driven decision making.
• Ensuring effective compliance, governance and operational resilience while supporting business growth and transformation.
• Creating a culture of accountability, collaboration, continuous learning and development.

What we’re looking for

• Experience within Accounts Payable, Invoice-to-Pay, Purchase-to-Pay, Shared Services, or Finance Operations.
• Demonstrated people leadership experience, including leading teams, coordinators, SMEs, or operational workstreams.
• Solid stakeholder management skills and experience working in an international environment.
• Ability to manage operational performance, continuous improvement, and change initiatives.
• Experience working in transformation, standardization or continuous improvement environments would be considered an advantage.
• Solid analytical and problem-solving skills with a data-driven mindset.
• Experience with SAP and Shared Services environments an advantage.
• Effective communication, collaboration, and teamwork skills.
• Ability to balance operational delivery with long-term capability development.

What you can expect

• We’re asking for a lot, but you’ll be well-rewarded with:
• Flexible working hours
• Working in a hybrid mode (min. 2 days in the office per week)
• Private health care, accident insurance, and MyBenefit system at your disposal
• Annual bonus
• Holiday benefit “Wczasy pod Gruszą”
• Christmas gift & MyBenefit points
• Additional holiday for Birthday & job anniversary
• Internal trainings
• Periodical beer allowance & 0% beer available at the office
• Co-financed lunch
• Social events such as e.g. Thursday Bars in the office
• Employee Referral Program
• Bike parking space
• Modern ergonomic office space with a chillout zone
• Exciting growth and development opportunities within the organization
• Working in a passionate, international environment

We read applications continuously and vacancies may be filled anytime.

We look forward to receiving your application

Carlsberg Group: Brewing for a better today and tomorrow

For us success has always been in the diverse mix of our people, our beers and our brands. At Carlsberg, we want to recruit and develop people with a global mindset, cultural understanding, and international experience to ensure that our organization stays agile, inclusive and prepared for future growth. Only by acknowledging and harvesting from different perspectives and experiences, will we gain competitive advantage and leverage the effect of diversity for business growth. Carlsberg aims to create equal access to opportunity regardless of social identity, and we encourage everyone to apply regardless of gender, nationality, race, religion or any other characteristics protected by law.