FO
IT/Phone Support technician
- Hiring from
- United States
- Work type
- Remote
- Posted
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We are seeking a dynamic individual to join our team! You will handle a variety of projects to support and improve our customers various systems.
Responsibilities:
- Troubleshoot desktop, server, phone system and network camera issues
- Install hardware and software at customer locations
- Perform routine preventative maintenance on equipment
- Document all technical procedures and user guides
- Open service orders
- Take customer calls and work remotely on issues
Qualifications:
- Strong Customer Service Skills
- Ability to prioritize and multitask
- Deadline and detail-oriented
- Be able to troubleshooting and have critical thinking skills
- Drivers license
Rate will depend on knowledge level
At Favorite Office Automation we understand that technology budgets are limited but technology choices seem, at times, limitless. We strive to provide the best products and services for our customers. That is why we have partnered with manufacturers we know are the most advantageous for you. We specialize in whole-office solutions with a concentration on Voice and Data Products. We only employ the top technical minds that hold the same high values that the company was founded on. We work best with small and medium sized businesses and agencies, mainly because we can relate to that ever changing environment. We provide our customers with solutions that give them more time to do what’s important to them.
