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IVR Engineer – Real-Time Voice Pipeline - Remote Work | REF

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Chile
Work type
Remote
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At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

IVR Engineer – Real-Time Voice Pipeline at BairesDev

In this role, you'll build and operate production-grade conversational voice agents where sub-500ms latency is the baseline, not the goal. Working across the full real-time audio pipeline, you'll solve the hardest problems in voice AI, from barge-in handling to streaming coordination at scale. This is your opportunity to work at the cutting edge of real-time voice technology, shipping systems that users interact with in natural, responsive conversations.

What You'll Do

  • Build and operate production conversational voice agents at scale.
  • Optimize the full real-time audio pipeline to maintain sub-500ms latency.
  • Implement VAD, turn-taking logic, and barge-in/interruption handling.
  • Work across multiple languages and frameworks as the voice stack requires.
  • Ensure reliability and performance of streaming coordination across STT, LLM, and TTS components.

What We Are Looking For

  • 5+ years of experience in software engineering.
  • Hands-on production experience building and operating conversational voice agents using platforms such as Vapi, Retell, ElevenLabs, LiveKit Agents, or Pipecat.
  • Deep understanding of the real-time audio pipeline including VAD, turn-taking logic, barge-in/interruption handling, and streaming coordination across STT, LLM, and TTS with sub-500ms latency.
  • Polyglot engineer comfortable across multiple languages, including Go and Python.
  • Advanced proficiency in English.

How we do make your work (and your life) easier:

  • 100% remote work (from anywhere).
  • Excellent compensation in USD or your local currency if preferred
  • Hardware and software setup for you to work from home.
  • Flexible hours: create your own schedule.
  • Paid parental leaves, vacations, and national holidays.
  • Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
  • Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Join a global team where your unique talents can truly thrive and make a significant impact!

Apply now!

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