Jira Engineer

Benefits: Competitive salary Opportunity for advancement Training & development Job Title: Jira Administrator (Automation, Scripting & Agentic AI) Location: Remote (Candidate must be available in Mountain Time zone) Key Responsibilities • Jira Platform Administration o Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules) o Ensure platform scalability, governance, and alignment with enterprise operating models • Workflow Design & Automation o Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting o Build advanced automations to reduce manual intervention and improve cycle time • Scripting & Integration o Develop and maintain scripts using tools such as: ▪ ScriptRunner (Groovy) ▪ REST APIs (Jira, GitHub, ServiceNow, etc.) o Enable integrations across toolchain (Jira ↔ GitHub, Jama, CRM, internal systems) • Agentic AI Enablement o Design and implement AI-assisted workflows and decision agents, including: ▪ Intelligent triage assignment ▪ Automated work classification and routing ▪ Context-aware recommendations (priority, ownership, dependency mapping) o Partner with AI teams to operationalize agent-based automation within Jira workflows Required Qualifications: • 10+ years of experience as a Jira Administrator (Cloud preferred) • Deep expertise in: o Workflow configuration, schemes, and permissions o Jira Automation / Automation for Jira • Strong scripting experience: o Groovy (ScriptRunner), Python, or similar o REST API integrations • Experience with toolchain integrations (e.g., GitHub, CI/CD systems) • Proven ability to manage multi-team / multi-org Jira environments Preferred Qualifications: • Experience implementing AI-driven workflow automation • Familiarity with: o Agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration) o Prompt engineering or AI workflow design • Exposure to: o Large-scale software delivery environments (Agile / SAFe) Enterprise data models and taxonomy design Compensation: $40.00 - $45.00 per hour