JO-202548: HR Manager

Job Summary

The HR Manager is responsible for overseeing and managing the company’s overall human resources functions while serving as a strategic partner to leadership and clients. This role leads end-to-end HR operations, ensures compliance with labor laws, drives effective people management practices, and supports business growth through strong HR services delivery. The HR Manager plays a key role in building a supportive, high-performance, and remote-first workplace culture.

This position requires strong leadership, a confident and professional presence, and the ability to manage multiple HR initiatives, including HR services implementation and ongoing client follow-ups.

Key Responsibilities

1. Strategic HR Leadership & Management

• Lead and manage overall HR functions, ensuring alignment with business goals and operational needs
  
• Develop, implement, and continuously improve HR strategies, policies, procedures, and SOPs
  
• Act as a trusted advisor to executive leadership on workforce planning, organizational structure, and people-related decisions
  
• Provide strong leadership and direction to the HR team, ensuring accountability and consistent execution
  
• Drive HR initiatives that support a remote, collaborative, and inclusive work culture
  

2. HR Services & Implementation

• Manage HR services delivery for internal stakeholders and external clients, ensuring high-quality and timely support
  
• Lead HR implementations, including policy rollouts, system/process improvements, and change management initiatives
  
• Conduct regular follow-ups with clients and internal stakeholders to ensure HR solutions are effective and aligned with expectations
  
• Identify gaps in HR processes and recommend improvements based on business and client needs
  

3. Workforce Management

• Oversee workforce planning, and processes for all levels
  
• Review and approve job descriptions, salary offers, and prepare employment contracts
  
• Ensure smooth onboarding and offboarding experiences, especially for remote employees
  
• Support succession planning, internal mobility, and leadership pipeline development
  

4. Employee Relations & Performance Management

• Manage employee relations cases, including grievances, disciplinary actions, and conflict resolution
  
• Lead performance management cycles, appraisals, and feedback processes
  
• Coach and support managers on effective people management, performance improvement, and difficult conversations
  
• Conduct investigations when required and recommend appropriate corrective or preventive actions
  

5. Compensation, Benefits & Payroll Oversight

• Design, review, and manage compensation structures and benefits programs
  
• Evaluate salary adjustments, incentives, and promotions in alignment with performance and market data
  
• Coordinate with finance and payroll teams to ensure accurate and timely payroll processing
  
• Conduct regular market benchmarking to maintain competitive and fair compensation practices
  

6. Compliance, Risk & Documentation

• Ensure full compliance with labor laws, employment regulations, and company policies
  
• Manage employee contracts, terminations, and sensitive HR documentation
  
• Minimize HR-related risks and support internal or external audits when required
  
• Maintain confidentiality and professionalism in all HR matters
  

7. Training, Development & Employee Engagement

• Identify training and development needs across the organization
  
• Support leadership development and management capability-building initiatives
  
• Drive employee engagement, retention, and culture-building programs in a remote environment
  
• Conduct exit interviews, analyze trends, and recommend retention strategies
  

Key Competencies & Skills

• Strong leadership and management skills
  
• Confident, professional, and decisive personality
  
• Strategic thinking and problem-solving abilities
  
• Excellent communication and stakeholder management skills
  
• Strong follow-up and execution discipline
  
• High level of confidentiality, integrity, and professionalism
  
• Strong organizational and analytical skills
  

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field
  
• 4–6+ years of progressive HR experience, with at least 2–3 years in a managerial or leadership role
  
• Proven experience in HR services delivery and HR implementation projects
  
• Strong knowledge of labor laws, HR best practices, and compliance requirements
  
• Experience managing overall HR functions in a fast-paced or remote environment
  
• Demonstrated ability to work closely with senior leadership and external clients