JR-226156 Azure AI Foundry Engineer

Azure AI Foundry Engineer

Hello, our name is Customertimes, but you can call us CT. We are a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts working across 65+ countries.

About this job:
We are looking for a hands-on Azure AI Foundry Engineer to build an AI agent that turns customer interaction transcripts into reviewed Salesforce records: summaries, decisions, classified actions, and email drafts. You will own the Foundry side end to end, from environment setup to evaluation and handover, and work closely with our Salesforce developers on the integration.

Location: Remote (European and United States time zones)

How you'll make an impact:

• Set up the Azure environment, including the Foundry project, model deployments, identities, Key Vault, and access control;
• Build the agent, including instructions, grounding rules, structured outputs, and tools for account, picklist, and user lookup;
• Implement guardrails, including Azure AI Content Safety, prompt-injection protection, and output validation;
• Define the API contract and authentication for calls from Salesforce Apex;
• Evaluate the agent on real transcripts for action recall, classification accuracy, and fabrication rate;
• Set up monitoring and cost tracking, and hand over the solution with infrastructure as code and documentation;
• Prepare technical material for architecture, solution description, and delivery evidence.

What makes you a great fit:

• 2+ years of hands-on experience with Azure OpenAI or Azure AI Foundry, including at least 1 agent solution in production;
• Strong experience with function calling, structured outputs, retrieval-augmented generation, and prompt engineering;
• Experience evaluating AI output quality with datasets and metrics;
• Solid Azure skills: Microsoft Entra ID, managed identities, networking, security, and cost management;
• Experience integrating with enterprise systems through REST APIs and OAuth 2.0;
• Python or C#, Git, continuous integration and delivery pipelines, Bicep or Terraform;
• Salesforce integration experience (Apex callouts, Named Credentials) is a plus;
• Full professional proficiency in English;
• Strong communication skills, with the ability to work directly with clients and business stakeholders.

You are a star if you have:

• Microsoft Certified: Azure AI Engineer Associate or Azure AI Apps and Agents Developer Associate;
• Salesforce integration experience (Apex callouts, Named Credentials);
• Experience with Copilot Studio or Power Platform;
• Experience in pharma, life sciences, or consumer goods.

If you're looking to contribute to global projects, grow your skills, shape the way you work, and be part of a connected international community — Customertimes is the place to build your next career chapter. Are you ready to spark the tech with us?