Jr. Systems Administrator

The Junior Systems Administrator will play a vital role in managing intake and workflows for Application Packaging and Testing for Windows Client Operating Systems.

Job Duties and Responsibilities

• Be the requester’s primary Point of Contact (POC) for all intake items for the duration from request to completion of deployment to production.
• Review and manage all departments intake requests including packaging, hardware, configuration policy, Group Policy, Internet browsers, and baselines.
• Assess that requests are complete and work with requester to complete or fix documentation as required.
• Assess that requests meet VA requirements and work with requester to clarify requirements not met.
• Manage the workflow process from intake to testing to deployment to the field including all required documentation.
• Field questions from packagers and testers and provide timely responses.
• Facilitate and participate in meetings to review requests and review Programs & Features (PAF) for discrepancies.
• Performs general administrative tasks to support project tracking and documentation.

• Possesses solid knowledge of Windows Operating Systems and hardware components.
• Understands application packaging principles and configuration management.
• Utilizes ServiceNow for ticket management and workflow tracking.
• Experience using PowerApps and SharePoint.
• Exhibits strong client-facing skills and leads meeting facilitation with confidence.
• Executes reliable administrative skills to manage daily tasks.

Education & Experience:

• Holds a high school diploma or equivalent.
  • Prefers a degree in Information Technology, Computer Science, or a related field.
• Brings 1 to 2 years of experience in IT support, systems administration, or a similar technical role.
• Demonstrates hands-on experience with Windows environments and hardware maintenance.
• Must a US Citizen
• Must be able to obtain a Public Trust

Preferred Qualifications

• Holds relevant IT certifications such as CompTIA A+ or Microsoft Certified Professional.
• Displays prior experience with workflow automation and business requirement validation.

Why Join Sierra7?

Sierra7 is a Small Disabled Veteran Owned Business. We were founded in 2009 with the mission of “serving those who serve". We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and CMMI-SVC Level 3-appraised member of the government technology and services industry. We are a proud recipient of the 2024 Gold HIRE Vets Medallion Award from the US Department of Labor, which recognizes employers who successfully recruit, hire, and retain Veterans.

Benefits:

Medical/Dental/Vision FSA (Flexible Spending Account) HSA (Health Savings Account) Life Insurance, Voluntary Life Insurance, Voluntary Short- and Long-Term Disability Additional Supplemental Medical Benefits Critical Care, Hospital Indemnity, Legal Plan, Accident

401K Legal Assistance Financial Wellness Paid Time Off (PTO) Federal Holidays Education Reimbursement LinkedIn Learning Employee Referral Program