Junior Systems Administrator (Temporary, 6-Months)

Pyx Health is a cloud-native digital health company. Our IT environment is 100% Microsoft/Azure, with no on-premises infrastructure, and we comply with HITRUST r2 and HIPAA requirements. We are seeking a Junior Systems Administrator to cover for a Systems Administrator on extended leave.

This is a hands-on role on a five-person IT team. You will manage day-to-day identity, endpoint, and SaaS administration, support the helpdesk with escalations, and help keep our compliance evidence current. You will be expected to get up to speed quickly, work independently on defined tasks, and escalate clearly when something is outside your expertise.

Microsoft Entra ID and Microsoft 365 administration

• Manage user lifecycle in Entra ID: onboarding, permission and group changes, password resets, MFA and Conditional Access troubleshooting, and clean offboarding
• Administer Intune device profiles, compliance policies, and enrollment for Windows and macOS endpoints
• Support Single Sign-On (SAML/OIDC) configuration and troubleshooting for enterprise applications
• Resolve Exchange Online and Microsoft 365 issues escalated from the helpdesk
• Assist with Windows 365 Cloud PC provisioning and Azure resource housekeeping

SaaS and business application support

• Manage user access, roles, and permission sets in Salesforce and other SaaS platforms following least-privilege principles
• Assist with Salesforce sandbox refreshes and moving users in and out of test environment
• Support integrations between HRIS, identity, and business systems (provisioning flows, API and webhook troubleshooting)

Security and compliance

• Execute monthly patching cycles (Action1) and confirm endpoint compliance
• Follow documented procedures for access control, change management, and incident response

Helpdesk and documentation

• Serve as Tier 2 escalation for the Helpdesk Lead
• Keep runbooks and knowledge base articles current in Confluence