Junior Account Manager

At GLAMI, we are changing the online shopping experience across Europe! We are a fashion discovery search engine connecting millions of users with brands and e-retailers, in 13 markets in the EU. We are looking for eager-to-learn Junior Account Manager to strengthen our relationships with business partners and enhance the experience of our users in the Czech and Slovak markets. 🏋️‍♀️THE CHALLENGE… Onboard new partners to GLAMI by guiding them through the registration process, while also nurturing and developing relationships with existing partners to help them achieve the best possible results. 📈AND THE MAIN RESPONSIBILITIES… Manage and support our small and medium-sized partner portfolio. Process new registrations, ensuring proper technical implementation. Optimize partner performance and overall experience. Contribute to projects that enhance processes, features, and partner satisfaction. Engage with partners via phone and email to build and maintain strong, long-term relationships, offering assistance and strategic guidance. Actively identify opportunities to enhance partner engagement. ✅ REQUIRED SKILLS AND EXPERIENCE… Fluency in English and native-level Czech. A team player with strong problem-solving skills. An organised and analytical mindset with a customer-focused mindset. A dynamic, proactive personality always seeking improvements. Interest and passion for the e-commerce industry. Comfortable with phone communication and an interest in developing sales-related skills. Previous experience in a similar role is a plus but not required - this is an excellent opportunity for juniors eager to learn and grow quickly at GLAMI. 🦙 WHAT YOU CAN LOOK FORWARD TO… Work in a flexible hybrid model – spend 3 days a week in our office in Prague's vibrant Karlín district and the rest wherever you work best. Enjoy 25 days of paid time off + 2 sick days to relax, recharge and pursue your interests outside of work. Grow with a dedicated learning budget for books, conferences, webinars and other educational resources. Improve your English with our contribution towards language classes. Connect with your colleagues through a dedicated team budget for events and activities. Stay active with a Multisport card , with the company covering 50% of the cost (Prague-based employees only). Fuel your day with plenty of snacks, great coffee and Polívkárna soups every Thursday. Does it resonate with YOU? 🤗 Apply now, and our recruiter Zuzana will get back to you soon! During the hiring process, you will meet your future manager Anežka.