Junior Account Manager B2B, German Market

Junior Account Manager B2B, German Market Are you a passionate account manager who is full of energy when connecting with customers, closing big deals and developing customer relationships? Do you enjoy a commercial challenge and are you always willing to go the extra mile for a customer? Then you might be the account manager our B2B team is looking for! As a Junior Account Manager B2B for the German market, you’ll help companies surprise their employees, customers and business partners with personalised gifts that truly make an impact. You’ll guide customers from their first idea all the way through to the moment their personalised gifts are delivered. With your enthusiasm, commercial mindset and personal approach, you’ll help make every gifting moment special. What will you do? • As an Account Manager, you’ll be responsible for developing sales in the German market, with a strong focus on KPIs and targets for revenue, number of gifts and margins. • From our Campus in Zierikzee, you’ll build strong customer relationships and stay in daily contact with customers via phone, email and online meetings. • You’ll invest in building strong relationships with existing customers by encouraging repeat purchases and upselling our business propositions, helping to increase customer loyalty. • You’ll guide customers from the very first conversation about a gifting idea through to after sales service, where you’ll evaluate the gifting moment together. • Each month, you’ll analyse and discuss progress in your market with your team, paying particular attention to your sales funnel and commercial results. • During quieter periods, you’ll spend part of your time working on business projects to improve our processes or marketing. You’ll also actively approach new business customers and explore new opportunities within the German market. Where will you fit in? You’ll become part of our international E Commerce team, consisting of around twenty colleagues with more than ten different nationalities. Within this team, you’ll work alongside eight enthusiastic B2B colleagues from the Netherlands, Germany and France. English is the main language within the team. Together, you’ll help companies around the world surprise people with personalised gifts. We celebrate successes together, help each other move forward and keep developing ourselves every day. Who are you? • You have around one to two years of experience in a commercial role, or you’re ready to take your next step in sales. • You’re available for at least 32 hours per week. • You’re fluent in German and English, both spoken and written. Knowledge of additional languages is a plus. • You have a hands on mentality and a track record of achieving sales results. • Negotiating comes naturally to you. You’re persuasive, confident and know how to stand your ground. • You’re flexible and don’t get stressed easily. • You’re results driven, work well with deadlines and take responsibility for your market. • You have a creative mindset and know how to turn every customer interaction into an opportunity, finding the right gifting solution for every situation. • You’re a true team player who others can rely on and who takes ownership of their responsibilities. • You’re able to work from our Campus in Zierikzee. What can we offer you? • A competitive salary with profit sharing. • 25 days of holiday based on a 40 hour working week and 8% of your gross annual salary as holiday pay. • Travel reimbursement for both car and public transport. • A company laptop. • A collective pension scheme, because while you might not be thinking about retirement just yet, we are. • A delicious daily lunch for a small contribution and plenty of fresh fruit every day. • Access to OpenUp, a platform offering professional support for your mental and physical wellbeing. • A YourSurprise sports club, great parties, Friday afternoon drinks and our legendary annual weekend away with the entire company. All optional, of course! • Fancy a new bike? Cycling is great for your health and the environment, so as a YourSurpriser you can make use of our Lease a Bike scheme. Will you be joining our team soon and helping us put smiles on faces around the world? Team E-Commerce Locations Zierikzee Remote status Hybrid Employment Type Full Time Zierikzee Our Campus Company gym Filled with all the work-out machines and tools you can imagine. If you are part of YourSurprise, you have unlimited access. Bistro The heart of the Campus where we come together, enjoy parties and, most importantly of all enjoy delicious meals prepared by our Chef Leo. Recharge rooms Our recharge rooms offer the perfect space for some "me" time to recharge your battery. YourSurprise Guesthouse We have a guesthouse for our international colleagues, right in the heart of Zierikzee. What we do You may already know that we create personalised gifts, but we do much more than that. Giving and receiving gifts isn't just about the gift itself, but about the message behind it. The feeling. It's the thought that counts. All of this, along with the timing of the gifting moment are what makes it so special for the recipient. We help our customers to create these special moments. We use our (social media) channels and websites to give people ideas. We offer online tools to bring those ideas to life quickly and easily. And we're here for them, even if things go wrong. About YourSurprise YourSurprise is an international operating online giftshop, specialised in personalised gifts. We are active in 28 countries and try to reach our customers through 29 independent YourSurprise websites. All gifts are made and shipped from the beautiful town of Zierikzee. YourSurprise is voted 'Best Learning Company' in the Business Services and Security sector in 2024 by SBB! Woohoo! Out of more than 800 applications, 177 companies were divided into nine sectors. YourSurprise has been voted the Best Learning Company in the Netherlands in one of those sectors! YourSurprise also won the 'Best Online Gift Shop' in 2023 and the 'Public Award Gifts' in 2024, both at the Shopping Awards . Founded in 2005 Co-workers about 300 Turnover 3 million gifts per year