Junior Consumer Insight Specialist - Intern

dentsu is a global company in media, customer experience management, and creative, helping brands drive transformation and sustainable growth. With more than 68,000 employees across 120+ countries, dentsu partners with some of the world's most innovative brands to design and deliver meaningful experiences across media, content, and commerce.

At dentsu, you'll join a creative and forward-thinking environment where creativity, data, and technology align — giving you the opportunity to make an impact for brands, people, and society while growing your career.

About the Role

As a Junior Consumer Insight Specialist, you will learn how to transform data into actionable insights that help clients identify market opportunities, consumer trends, and purchase journeys at Merkle, a tech company within dentsu, in our Milan office. The team delivers research-based insights that inform effective, insight-led campaigns and messaging, and you will contribute to research project implementation, data review, reporting, and storytelling. This is an internship opportunity.

Job Description:

Key Responsibilities

• Contribute to the implementation of quantitative and qualitative research projects, including questionnaire finalization and testing

• Assist with providers management, data collection, data cleaning, coding and review, and report drafting

• Extract first relevant insights and help Senior Researchers turn them into stories

• Contribute to all project delivery phases to meet the expectations and requirements of internal and external customers

• Help unlock the power of data, delivering significant improvements in growth, efficiency, and effectiveness for clients

Requirements

• University degree in Communication, Economics, or relevant studies

• Good knowledge of English

• Good knowledge of Excel and PowerPoint

• Data interpretation skills

• Storytelling skills

• Demonstrates accuracy and attention to detail in data review, coding, and reporting

• Able to work in a team

• Able to work on multiple projects simultaneously

• Able to consider different perspectives and propose alternative approaches to research and interpretation

• Takes initiative in research tasks and asks thoughtful questions to add clarity

• Approaches tasks and teamwork constructively

We offer a 6-month internship with a monthly compensation of €800. This is a hybrid position.

These are some of the things we offer:

• Hybrid Working: enjoy the flexibility to balance your work and personal life effectively.
• Health and Wellness: yoga & pilates sessions and volunteer days to promote your wellbeing and personal development.
• Company Perks: large and comfortable spaces to relax, free coffee until 11 a.m., dentsu bistrot, Benefit Hub, and our Dog Policy – your pet is welcome!
• Professional Growth: dentsu University, mentoring opportunities, and access to ongoing training and development programs to help you learn, grow, and build your career.
• International Environment: work alongside talented colleagues from diverse backgrounds and gain exposure to a dynamic global organization.

Working with us

Joining dentsu international, you'll join a team of 70,000 people. It's an opportunity to produce career-defining work. Along the way, you'll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences. We offer engaging work, memorable experiences and opportunities to shape your future.

Inclusion & Diversity

We're proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won't define people by their race, gender, sexual-orientation, age or disability. What makes us great is the unique perspective each person brings, and we want everyone to bring their full self to work and create something amazing. That's what we care about.

So, whether you're joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

We're looking for people who are ready to learn, contribute ideas, and make a difference. If that's you, apply now and let's shape the future at dentsu.

Location:

Milan

Brand:

Merkle

Time Type:

Full time

Contract Type:

Student/Intern (Fixed Term) (tempo determinato)

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About dentsu

For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact.

Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet.

Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.

Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.

Find out more about us

Who we are

Our Social Impact

Our work