Junior Contact Center Agent (Automotive Topics)
- Hiring from
- Portugal
- Work type
- Remote
- Posted
- Sep 25, 2026
Annual gross salary range: Min. 15,732€ - Max. 17,805€ (depending on experience)
Volkswagen Group Services is a Volkswagen Group company oriented towards working for Group companies worldwide. We provide services in the areas of production, logistics, data engineering (IT), engineering, quality, business services, human resources, communication and administrative and financial services.
We are focused on our clients’ activities and take responsibility for carrying them out on their behalf.
We are currently looking to grow our team with a Junior Contact Center Agent (Automotive Topics - German Speaker) for our fully remote project.
Brief Role Description
Possible Tasks within this Role
- High school diploma or equivalent (mandatory)
- Minimum 1 year of previous work experience in Service Center or similar business (preferred)
- Native-level German or minimum C1 proficiency (mandatory)
- Fluency in English (is a plus)
- Familiarity with the automotive industry (considered an advantage)
- Experience using help desk software and remote support too
- Solid understanding of CRM systems
- Excellent communication and problem-solving skills
What we can offer:
- Competitive Salary and Benefits
- Opportunity for rapid growth in the company
- Training according with your path career
- Collaborative work environment
- Multicultural teams
- Proactive support
Ref. Level: B
About the job
Annual gross salary range: Min. 15,732€ - Max. 17,805€ (depending on experience)
Volkswagen Group Services is a Volkswagen Group company oriented towards working for Group companies worldwide. We provide services in the areas of production, logistics, data engineering (IT), engineering, quality, business services, human resources, communication and administrative and financial services.
We are focused on our clients’ activities and take responsibility for carrying them out on their behalf.
We are currently looking to grow our team with a Junior Contact Center Agent (Automotive Topics - German Speaker) for our fully remote project.
Brief Role Description
Possible Tasks within this Role
- High school diploma or equivalent (mandatory)
- Minimum 1 year of previous work experience in Service Center or similar business (preferred)
- Native-level German or minimum C1 proficiency (mandatory)
- Fluency in English (is a plus)
- Familiarity with the automotive industry (considered an advantage)
- Experience using help desk software and remote support too
- Solid understanding of CRM systems
- Excellent communication and problem-solving skills
What we can offer:
- Competitive Salary and Benefits
- Opportunity for rapid growth in the company
- Training according with your path career
- Collaborative work environment
- Multicultural teams
- Proactive support
Ref. Level: B
About the job
Volkswagen Group Services Portugal
We are experts, we do, we achieve, we notice, we listen, we are specialists, we get to work, we believe. We are where we are needed.
Our three Iberian locations offer different key areas of expertise worldwide. Our diversity is our strength. We are Volkswagen Group Services!
To learn more about the life in our company Volkswagen Group Services Portugal.
Join us!
Technical Support