Junior Credit Controller

Job Description

We’re Victaulic !

With more than 6,000 employees and 55 international facilities, Victaulic helps customers since 1919 in over 120 countries succeed in the global construction industry. From the tallest buildings to the deepest mines, customers trust our products to increase overall system durability in the most demanding construction projects and operating conditions. Learn more about how our innovative piping products and design services can engineer confidence into your build by visiting our website.

The Role

The Junior Credit Controller will support the Credit Control Team in managing customer accounts in EMEA, ensuring timely payment of outstanding invoices, and maintaining accurate financial records. This is an entry-level to early-career role, well suited to someone looking to build a career in credit control or in finance more broadly. You'll work closely with senior credit controllers, Customer Care and Sales representatives to keep customer accounts healthy and up to date.

What you will do

• Chase outstanding customer debts by phone, email, and letter, in line with company credit policy

• Allocate incoming payments accurately to customer accounts

• Maintain up-to-date, accurate records of all collection activity in the credit control system

• Follow up on queries and disputes relating to invoices, working closely with the Customer Care Claims team

• Monitor customer accounts for overdue or delayed payment and take proactive action

• Assist in preparing aged debt reports and credit control statistics

• Support the wider team with reconciliations and account queries

• Send monthly statements to customers

• Escalate problem accounts to senior team members or management as needed

• Ensure compliance with company credit control procedures

• Build and maintain positive working relationships with customers, both internal and external

About You

• Preferably a bachelor’s degree .

• Good written and verbal communication skills

• Confident, professional telephone manner

• Ability to prioritize and manage a varied workload

• Strong numeracy and attention to detail

• A proactive, problem-solving attitude

• Basic understanding of accounts receivable / credit control processes (previous experience is a plus, but not essential)

• Proficiency in Microsoft Excel and general IT literacy

• Experience with ERP software desirable, but not essential

• Resilient, and able to handle difficult conversations calmly

• Team player with a willingness to learn

• Organized, with good time management skills

What working at Victaulic offers

• Attractive remuneration package – including health insurance, pension plan, meal vouchers and eco vouchers.

• Personal growth - Cultivate personal growth through a well-defined career path offering annual progression opportunities. Receive extensive training and guidance.

• We focus on well-being by creating a positive team atmosphere where working, learning and caring go hand in hand. We do this by facilitating the organizations of various teambuilding and afterwork activities.

• Inspiring global work environment - working with teams across the globe and collaborate with people of diverse backgrounds — both professionally and cultural.

At Victaulic, our success thrives on the ingenuity, passion, and dedication of our people – building a future of innovation together! Apply now

About Us

Victaulic is a leader in pipe joining solutions, with over 5,500 employees involved in some of the most prestigious construction projects worldwide. From the Hoover Dam to Bird’s Nest National Olympic Stadium in Beijing, Victaulic is there—increasing stability and sustainability wherever we go.

While working for a fast-growing global leader is attractive, most Victaulic employees feel our best attributes are what we do for our people. This means doing things like building from within, sticking to our word, taking care of each other, and doing the right thing even when no one is watching.

This blend of extraordinary opportunity and genuine caring is why so many people choose to build their lives and careers with us.