Junior Customer Experience and Billing Specialist
- Hiring from
- Serbia
- Work type
- Remote
- Posted
- Sep 26, 2026
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Team Sava specializes in building outstanding teams of passionate, world-class professionals and top-tier software developers for growing global hi-tech companies.
Our partner is ButterflyMX, a rapidly growing proptech startup that makes property access simple for owners, staff, residents, and visitors. Their solutions are relied upon by more than 10,000 multifamily, commercial, student housing, and gated communities worldwide, including those developed, owned and managed by the most trusted names in real estate.
Job Summary
We are looking for a Junior Customer Experience and Billing Specialist to join our team. In this role, your main responsibility will be responding to client's emails and reviewing invoices while maintaining professionalism and accuracy in your day-to-day tasks.
Working hours: 2 - 10pm
We offer:
Responsibilities:
1. You let us know that you find this role interesting by sending us your CV
2. Our friendly HR contacts you promptly to schedule an HR interview to talk about your motivation, expectations and plans
3. We organize the interview with Hiring Manager where you get the opportunity to meet the rest of the team you would be working with
4. We think we are a great match, send you a job offer, you agree and accept
We appreciate the interest of all candidates, however, only shortlisted candidates will be contacted.
Looking forward to hearing from you!
Our partner is ButterflyMX, a rapidly growing proptech startup that makes property access simple for owners, staff, residents, and visitors. Their solutions are relied upon by more than 10,000 multifamily, commercial, student housing, and gated communities worldwide, including those developed, owned and managed by the most trusted names in real estate.
Job Summary
We are looking for a Junior Customer Experience and Billing Specialist to join our team. In this role, your main responsibility will be responding to client's emails and reviewing invoices while maintaining professionalism and accuracy in your day-to-day tasks.
Working hours: 2 - 10pm
We offer:
- Opportunity to work on great projects
- Remote / Pet-friendly office
- Provided equipment and technology in support of remote work
- Private healthcare insurance for you and your family
- Team building events
Responsibilities:
- Promptly responding to client's emails with professionalism and accuracy
- Reviewing invoices for accuracy and resolving any discrepancies
- Resolve billing and customer credit issues over email and calls
- Research and resolve payment discrepancies
- Assist in obtaining remittance advices from customers
- Good command of the English language
- Excellent communication skills (written and oral)
- Proficiency in Microsoft Office suite (Word, PowerPoint, Excel- vlookup, pivot table)
- Patience and ability to manage high volume of customer requests
- Previous experience in a Customer Experience role
- Familiarity with solving billing and payment issues
1. You let us know that you find this role interesting by sending us your CV
2. Our friendly HR contacts you promptly to schedule an HR interview to talk about your motivation, expectations and plans
3. We organize the interview with Hiring Manager where you get the opportunity to meet the rest of the team you would be working with
4. We think we are a great match, send you a job offer, you agree and accept
We appreciate the interest of all candidates, however, only shortlisted candidates will be contacted.
Looking forward to hearing from you!