Junior MyP&O Operation Analyst

Junior MyP&O Operation Analyst Junior MyP&O Operations Analyst (Dutch & English) – Part-Time About the Role We are looking for a Junior MyP&O Operations Analyst to join our HR Operations team on a part-time, 6-month contract . In this role, you will provide HR operational support to employees, managers, and HR Business Partners across an international organization. You will resolve HR-related inquiries, guide users through HR systems, and help deliver an outstanding employee experience while maintaining high service standards. Employment Details Contract duration: 6 months Employment type: Part-time Working model: Hybrid Key Responsibilities Respond to HR inquiries via ticketing systems and provide timely resolutions. Support employees and managers in using Workday and ServiceNow. Deliver high-quality customer service while meeting SLA and customer satisfaction targets. Maintain accurate HR documentation and employee data in compliance with GDPR. Collaborate with internal teams to resolve complex cases and improve HR processes. Monitor open cases and keep stakeholders informed until resolution. What We're Looking For Bachelor's degree (preferably in HR, Business, or Communications). 1+ year of HR or customer support experience (Shared Services experience is a plus). Fluency in Dutch and English . Familiarity with HR processes and systems (Workday and ServiceNow are an advantage). Excellent communication, problem-solving, and organizational skills. Ability to manage multiple priorities while handling confidential information with discretion. Department HR & Administration Locations Warsaw Remote status Hybrid About Infotree Global Solutions At Infotree, meeting your career needs is a top priority. Client satisfaction is largely dependent on the resources we can provide, and we take pride in our delivery. We have a supportive team in place to give quality people a chance to grow and challenge themselves in their roles which has resulted in that we have placed many employees in positions that have grown into lifelong careers. We have a team of dedicated recruiters and consultant care representatives that are committed to your success and well-being. Check out our open roles to get started. Infotree Poland Sp. z o.o. is part of Infotree Global Solutions. Agency number: 15970. Founded in 2002 Co-workers More than 5000