Junior Revenue Operations Associate

$55,000 - $60,000 a year

Junior Revenue Operations Associate

Team: US Revenue Operations

Level: Junior IC

Reports to: Senior Revenue Operations Associate

Compensation: $55k to $60k CAD / year

About Zen Educate

Zen Educate is a technology company that matches schools with temporary educator staff. Our mission is to change the world of education recruitment. Schools spend over $9bn a year on temporary educators, with over $2bn per year of that spent on fees that take money out of the education system. By leveraging the latest technology, we purpose built a platform that helps schools to pay less while educators earn more.

We want students to have access to the best education possible, and we go the extra mile to find, onboard, match, and coach incredible educators that deeply care about their students. We wake up every day on a mission to care more. We care more about our schools. And we care more about our educators.

We have recently raised our Series B funding of $37mil, the largest round in European EdTech last year. This is an exciting opportunity to make a difference and be part of a high growth start-up that is expanding rapidly in the UK and US markets!

Why this role exists

Zen Educate places educators in K-12 schools across ~20 US regions. Behind every new partnership sits operational work that has to be done right: RFP submissions with tight deadlines and long compliance checklists, hectic conference seasons with significant logistical and planning requirements, nuanced district contracting processes that need to be managed with care and attention.

As Zen has grown, so has the volume of this work, and we're investing in RevOps capacity to match. That gives us room to run each process well and to keep raising the bar on it: every RFP, conference and contract is a chance to make the next one faster and more automated while holding the same standard of polish and accuracy.

This role takes ownership of the critical operational tasks RevOps supports today, and is accountable for how each one turns out. You'll learn each process by running it yourself, which is how you'll see where it breaks and which steps can be automated. Then you'll build those automations, so the work gets faster and more reliable each cycle and frees you to take on the next area. RFPs, conferences and deal desk are where you start. As those run well, the role grows into other parts of RevOps where the same approach pays off.

What you'll own

Your first priorities are below. Each one has a direct line to how quickly Zen signs and launches new partnerships, and they're where RevOps support is most stretched today. Expect the list to change as your automations take work off your plate and new areas need an owner.

RFP submission coordination. You'll own Zen's RFP process from the moment a bid is identified through submission, and early on it will take the largest share of your time. That means understanding what each district is asking for and what it takes to be compliant, building responses from our existing content, and bringing in subject matter experts across sales, operations, compliance and finance where a question needs something new. You set the plan, keep contributors on it, and make sure what goes out is complete and compelling. The quality of what goes out decides whether we win, so each bid should leave our content library and process in better shape for the next one.

Conference and event coordination. Our sales team attends state and national education conferences throughout the year, and they're some of the best chances reps get to meet district decision makers in person. Once an event is on the calendar, you own setting the team up to make the most of it. That covers logistics (registration, booth and sponsorship, shipping, travel, spend against the events budget) and the work around them: pulling attendee lists, supporting the coordination and planning of tertiary events around the conference, collaborating with marketing sponsorships that put us in front of the right people, and making sure every key progress with conference attendees is logged in Hubspot following the event.

Deal desk. A contract stuck in redlines delays when a district gets educators in classrooms and when Zen starts billing. You'll own the contract redline process for new partnerships, from a district's first markup through to a signed agreement, and you're accountable for deals moving through it without stalling. You'll also own business case and proposal support for the sales team, so reps can put a clear, accurate case for Zen in front of every district quickly.

Automation and process design. In every area you own, you'll document how the work runs, find the steps that repeat, and automate them where the tooling allows, using Claude, HubSpot and the internal tools our RevOps team already builds on. You stay accountable for the quality of the output, whether a step is automated or not. Once an area runs reliably, you hand off what's routine and take on the next operational task that needs an owner.

What we're looking for

• A strong sense of ownership: you follow work through to the result and improve the process when it isn't working

• Highly organized, able to manage several deadlines at once

• A close reader with strong attention to detail, comfortable working through long, dense documents

• Clear, careful writer with good judgment about when to bring in others

• Comfortable working with senior colleagues across teams to keep shared work on schedule

• Comfortable with numbers and basic financial reasoning

• Strong spreadsheet and Google Workspace skills; experience with HubSpot or another CRM is a plus

• Curious about automating repetitive work; experience with AI tools like Claude is a plus

• 0 to 1 years of professional experience; new grads welcome