Key Account Manager

Description Are you a relationship-driven commercial leader with experience supporting large, strategic Direct customers? Pretium Packaging is seeking a Key Account Manager to join our Direct Channels team, partnering with some of the most influential brands in the industry. If you excel at building long-term customer relationships, navigating complex organizations, and driving profitable growth through cross-functional alignment, we’d love to connect. Company Overview Pretium Packaging, founded in 1992, is a leading manufacturer of rigid plastic packaging solutions, delivering high-quality, innovative products to a diverse portfolio of brand owners. With 20 manufacturing facilities across the U.S. and Canada, along with 2 locations in Mexico and 2 in Europe, Pretium supports customers with a broad range of molding technologies, including injection molding, blow molding, and injection-blow molding, to meet evolving performance and sustainability needs. We are committed to providing exceptional value, service, and technical expertise across every stage of the packaging lifecycle. WHAT YOU’LL BE RESPONSIBLE FOR We are seeking a results-oriented Key Account Manager to manage and grow strategic Direct accounts. This role focuses on strengthening partnerships, driving commercial strategy, and ensuring exceptional execution across all touchpoints of the customer relationship. WHAT YOU’LL BE DOING • Develop and execute strategic account plans for assigned Direct customers, with emphasis on long-term growth and account retention. • Build strong, multi-level relationships with key decision-makers and influencers across customer organizations. • Serve as the primary point of contact for assigned accounts, ensuring seamless communication and alignment between customer needs and Pretium capabilities. • Coordinate and influence cross-functional teams—sales, operations, engineering, pricing, supply chain, and customer service—to meet service, quality, and delivery expectations. • Proactively identify new business opportunities and lead solution development efforts that support customer objectives. • Analyze account performance, track progress against goals, and report key insights to leadership. • Perform other duties as assigned to support the success of the Direct Channels team. WHAT YOU’LL NEED • Bachelor’s degree in business, marketing, packaging, engineering, or a related field. • Minimum of 5 years’ B2B account management experience—ideally serving large Director packaging customers. • Demonstrated success in building and expanding strategic customer relationships. • Strong communication, negotiation, and interpersonal skills, with the ability to lead and influence cross-functional initiatives. • Ability to travel as required for customer and business needs. Equal Opportunity Employer Pretium Packaging is committed to creating a diverse environment and is proud to be an equal opportunity employer. Disability/Veteran. “Responsible for food safety, food quality and site safety.” Revised 01/30/2026