Key Account Manager

This is a remote position.

Do you build client relationships that last? Can you spot growth opportunities before anyone else does?
If you’ve got a head for business and a heart for people, our Key Account Manager role at CUBE84 could be exactly what you’ve been looking for.

What you’ll do:

Be the face of CUBE84 for our key clients

• Own and manage relationships with some of our most valued accounts.
  

• Go beyond project management — build deep trust, understand client goals intimately, and be their go-to advisor.
  

• Make regular check-ins, strategic conversations, and a commitment to customer success a part of your everyday rhythm.
  

• Ensure that every conversation and interaction with you adds tremendous value to the client — you’re not just responsive, you’re indispensable.
  

Drive growth, not just retention

• You know how to listen for opportunities — whether it’s a service they haven’t tapped into or a challenge they haven’t solved yet.
  

• You’ll identify where we can add more value, pitch smart solutions, and work closely with internal teams to make it happen.
  

• Your background in Salesforce delivery means you can spot real potential — and speak the client’s language.
  

Think globally, act personally

• Most of your clients will be in the US. You’ll understand their unique business dynamics and ensure we’re not just delivering work — we’re delivering impact.
  

• You’ll need a valid US visa and the willingness to travel once a quarter to strengthen these relationships in person.
  

Bring clarity, structure, and a client-first mindset

• You’ll keep account plans up to date, share insights regularly with our leadership, and make sure we’re always one step ahead.
  

• Working with our delivery, pre-sales, and leadership teams, you’ll align priorities and ensure every engagement is a win for the client — and for us.
  

Requirements

You’ll thrive in this role if you have:

• Overall 10+ years of experience, with at least 5–8 years specifically in Salesforce delivery and account management
  

• A demonstrated ability to sell within existing accounts, uncovering new opportunities through strategic engagement
  

• A solid understanding of Salesforce Clouds and how they translate into business value
  

• Strong communication and storytelling skills, with the ability to influence both internal and client-side stakeholders
  

• A proactive approach, strong organizational skills, and a strategic mindset focused on long-term success
  

• Are experienced in building account growth strategies and account planning frameworks
  

• Have exposure to cross-functional collaboration across delivery and sales
  

• Bring a consultative approach to client engagement, with a focus on long-term partnership building
  

Bonus points if you:

• Have managed multi-year enterprise accounts or clients with global operations
  

• Are familiar with usage-based or subscription-based business models
  

• Have led Executive Business Reviews (EBRs) or Quarterly Planning sessions with C-level stakeholders
  

• Have worked in a high-growth consulting environment where agility and structure need to coexist