Key Account Manager - Casino Gaming

Job Title: Key Account Manager - Casino Gaming Reports to: VP, Sector Business & Partnership Alliances FLSA Class: Exempt Learn more about our company and how we support you: The surgical robot that assists a surgeon. The autonomous vehicle that navigates a warehouse floor. The train control system that keeps thousands of commuters on schedule. Somewhere inside that technology is an ADLINK product. Ampro ADLINK Technology designs and manufactures embedded computing hardware for industries where failure is not an option. Industrial automation, robotics, autonomous vehicles, healthcare, and intelligent transportation are just some of the markets we serve. Our products sit at the edge of these systems, processing data and providing real-time control where it happens, when it happens, not in a distant cloud. Founded in 1995 and headquartered in Taiwan, we operate across the US, UK, Singapore, China, Japan, Korea, and Germany with products deployed in more than 40 countries. Our San Jose office drives our business across the Americas and works closely with technology partners, including Intel, NVIDIA, AMD, Qualcomm, and NXP. If you want to work on hardware or software that ships into real-world applications — not prototypes, not demos — and grow alongside a team that has been leading-edge computing for three decades, we want to hear from you. Whether you are a seasoned engineer or early in your career, what you build here will end up in the real world. How will you make an impact: ADLINK Technology is seeking a dynamic Key Account Manager to drive business growth in the Casino Gaming industry. This role focuses on managing and expanding key accounts, identifying new opportunities, and delivering COTS/ODM computing, GPU & Display solutions tailored to gaming applications. The ideal candidate will have strong sales acumen, a customer-centric mindset, and the ability to engage C-level executives across Engineering, Product Management, and Operations. Experience in casino gaming hardware, software, and regulatory environments is highly preferred. If you have a passion for technology and a proven ability to hunt and close deals, this is your opportunity to make an impact in a fast-growing market. Essential Job Functions (include, but are not limited to the following): Develop and execute customer engagement strategies to maximize ADLINK's value proposition for key customers in the Casino Gaming industry across the Americas, focusing on slot machines, table games, player tracking, digital signage, kiosks, and related gaming technologies. Identify and target leading gaming OEMs, system integrators, and technology providers in the Americas, aligning ADLINK’s COTS/ODM domain-focused solutions with their product development and regulatory requirements. Build and manage a robust sales pipeline, consistently achieving or exceeding revenue targets by driving new opportunities and expanding existing key accounts. Establish strategic partnerships with casino gaming manufacturers and technology providers, ensuring ADLINK’s embedded computing solutions are integrated into their next-generation gaming platforms. Develop and execute account plans to strengthen relationships with key customers in the Americas, especially in gaming hardware, software, and operational technologies. Align ADLINK’s computing solutions with industry trends such as AI-driven gaming, edge computing, compliance-driven hardware, and immersive digital experiences. Serve as the primary business contact to the key customers to ensuring seamless collaboration and proactive support. Negotiate and manage Master Supplier Agreements with strategic gaming accounts. · Work cross-functionally with Sales Operations, Marketing, and Technical Program Management teams to drive customer success. Travel domestically within the Americas, including overnight trips, to visit key gaming customers, attend industry tradeshows (e.g., G2E, NIGA), and participate in major gaming technology events. Education: Bachelor's degree in Business Administration or a related field or equivalent training and/or experience working in the high technology industry with knowledge of essential market strategy planning. Experience: At least 5+ years of technical background and solid track sales track record within the Smart Manufacturing, Logistic Automation (Machine Vision), and Test and Measurement related fields. A successful track record of selling complex hardware solutions to COTS and ODM customers. Capacity to manage a mix of strategic and proactive account activities, having demonstrated the ability of uncovering, qualifying, developing, and closing new accounts. Professional, detail-oriented and coachable with polished verbal, written and presentation skills. Excellent communication and negotiation skills. Extremely proactive, highly organized, with proven ability multi-task in a challenging environment and keep accurate pipeline and forecast updated for management. Self-starter, team player, positive attitude and the ability perform with high levels of autonomy and self-direction. Customer-centric, consultative and a passion for excellence in sales and service. A hunter mentality with proven track record of prospecting and closing new business at new accounts. Highly competitive, ramp quickly and extremely adaptive. Accountable and able to manage all aspects of the sales cycle. Benefits: Medical, Dental, and Vision Insurance Life, AD&D, Short Term Disability, and Long-Term Disability insurance 401k retirement plan HSA, Health Care FSA and Dependent Care FSA Vacation and Sick Leave Paid holidays Physical Demands and Work Environment: While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer. Must be able to operate general office equipment. Physical stamina to stand, reach, bend, lift, grasp, and kneel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually quiet to moderate. AAP/EEO Statement: Ampro ADLINK Technology does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Base Salary Range: $100,000 - $125,000 USD Individual offers are based on job-related skills, experience, qualifications, work location, and market conditions. This range does not include bonus compensation or benefits, which are outlined during the offer process. AI-Assisted Screening Notice: As part of our applicant tracking process, ADLINK uses an AI-powered screening tool called Talent Fit to help evaluate candidate applications. This technology assists our recruiting team in identifying qualified candidates based on the requirements of the role. All hiring decisions are made by ADLINK personnel, and candidates are encouraged to contact our HR team at [email protected] if they have questions about the screening process. Applicant Privacy Notice: Ampro ADLINK Technology collects personal information from job applicants as part of the recruiting and hiring process. This includes information you provide directly, such as your name, contact details, work history, and qualifications. We use this information solely to evaluate your application and manage our recruiting process. We do not sell applicant personal information. For questions about how your information is handled, contact us at [email protected]. California applicants: This notice is provided pursuant to the California Consumer Privacy Act (CCPA). Fraud & Scam Alert: This is an official ADLINK job posting. ADLINK will never request payment, banking information, or personal financial details at any stage of the recruitment process. If you are selected to move forward, you will be contacted directly by a member of the ADLINK Human Resources team through our Applicant Tracking System, JazzHR or using an official @adlinktech.com email address. If you suspect fraudulent activity or have questions about the authenticity of a job posting or communication, please contact us directly at [email protected]. Additional information about the role: Please note this job description may not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This range may be modified at any time at our sole discretion and does not include additional bonus compensation and benefits. We may consider other candidates for this position with more experience and would expect the salary range to change accordingly. This range may be modified at any time at our sole discretion. This base salary does not include additional bonus compensation and benefits. Individual compensation packages are based on factors unique to each candidate, including job-related skills, training, experience, qualifications, work location, and market conditions.