Key account Manager - EPC

Company Description Headquartered in Shanghai, CNOOD ASIA LIMITED operates a global network of subsidiaries across Latin America, North America, Europe, Australasia, the Middle East, Central Asia, and Hong Kong. The company is a leading EPC solution provider, delivering one-stop, tailor-made packages for engineering, procurement, fabrication, construction, commissioning, start-up, and project financing in oil and gas, water, mining, renewable energy, and infrastructure. Its reliable, cost-effective, and environmentally conscious solutions are supported by long-term partnerships with world-class engineering institutes, manufacturers, logistics and construction firms, inspection agencies, and financial institutions. CNOOD’s proprietary online project management platform, WORKBENCH, enables transparent project tracking, quality control, and real-time collaboration among stakeholders. Guided by a culture of respect, transparency, and trust, CNOOD aims to set new industry benchmarks while supporting regional economic development and creating lasting positive impact.
Role Description This full-time Key Account Manager – EPC role is based in Dubai and follows a hybrid work model, combining on-site collaboration with some flexibility to work from home. The role is responsible for managing and growing strategic EPC key accounts, serving as the main point of contact for clients in sectors such as oil and gas, water, mining, renewable energy, and infrastructure. Day-to-day activities include developing account plans, identifying new business opportunities, coordinating proposals, and ensuring timely, high-quality delivery of solutions in close cooperation with engineering, procurement, logistics, and construction teams. The Key Account Manager will monitor project performance, analyze data and client feedback, prepare reports and forecasts, and proactively address risks and issues to maintain strong client satisfaction. The role also involves supporting contract negotiations, aligning commercial terms with company objectives, and representing CNOOD in client meetings, site visits, and industry events.
Qualifications

• Strong account management capabilities, including experience managing key accounts and building long-term, trust-based customer relationships.
• Solid analytical skills, with the ability to interpret data, evaluate project and account performance, and support informed business decisions.
• Business planning and commercial acumen, including experience in developing account plans, sales forecasts, and growth strategies.
• Customer service orientation, with a focus on responsiveness, problem-solving, and maintaining high levels of client satisfaction.
• Experience in EPC or related industries (oil and gas, water, mining, renewable energy, infrastructure) and familiarity with project lifecycle and cross-functional collaboration.
• Excellent communication and negotiation skills, including the ability to present solutions, manage expectations, and handle complex stakeholder environments.
• Bachelor’s degree in engineering, business, or a related field; an advanced degree or relevant professional certifications are an advantage.