Key Account Specialist - Lombardia

About Kennametal

With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 8,700 employees are helping customers in nearly 100 countries stay competitive. Kennametal generated $2.1 billion in revenues in fiscal 2023. Learn more at www.kennametal.com. Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.

Key Account Specialist – Lombardia

Kennametal is looking for a motivated and technically knowledgeable Key Account Specialist to manage and develop customer relationships across the Lombardia region in Northern Italy.

In this role, you will be responsible for maintaining and growing existing business, identifying new sales opportunities and acquiring new customers. You will manage your territory with a high degree of autonomy, combining technical expertise in metal cutting tools with strong commercial skills to deliver profitable growth and long-term customer satisfaction.

This is an excellent opportunity for a customer-focused professional who understands machining applications and enjoys building strong business relationships while identifying new opportunities for growth.

Key Responsibilities

• Manage, develop and retain relationships with existing key accounts and customers across the assigned territory.
• Identify and acquire new customers to expand market presence and increase sales.
• Develop existing accounts by identifying new business opportunities and expanding the range of Kennametal products used at customer sites.
• Plan and conduct regular customer visits, providing technical support and after-sales assistance.
• Prepare and follow up on quotations and negotiate pricing to achieve profitable sales.
• Understand customer requirements, machining processes and technical applications to recommend appropriate solutions.
• Identify opportunities to grow business in strategic market segments, including medical and defence.
• Monitor market developments, customer needs and competitor activities.
• Maintain accurate and timely records of sales activities, customer visits and opportunities using CRM and internal reporting tools.
• Work closely with Customer Service, Engineering, Product Management, Quotation, Services and other internal teams to ensure customer satisfaction and support sales objectives.
• Prepare sales reports and presentations and represent Kennametal at customer events and trade shows.

What We Are Looking For

• Previous experience in B2B sales, key account management or business development, ideally within the metal cutting tools industry.
• Strong technical knowledge of metal cutting tools, machining operations and their applications, including turning, milling and drilling.
• Understanding of manufacturing processes, production requirements and customer applications.
• Proven ability to develop customer relationships, identify business opportunities and negotiate commercial agreements.
• A proactive, self-driven approach with the ability to manage a territory independently and achieve sales targets.
• Strong communication, presentation and interpersonal skills.
• Ability to understand customer needs and translate them into effective technical and commercial solutions.
• Good organisational skills and the ability to manage customer-facing activities alongside administrative and reporting responsibilities.
• Good working knowledge of Microsoft Office and experience with CRM systems.
• Ability to communicate in English for internal business purposes.
• Valid driving licence and willingness to travel regularly within the assigned territory.

What you can expect

• A responsible position with significant scope to shape and influence decisions
• A dynamic and supportive team
• Attractive career development opportunities within an international company
• Corporate benefits
• A company car, including private use
• Remote work opportunities
• Professional office equipment

Equal Opportunity Employer