Korean Interpreter - Remote

Company Description Kalamcx, a Future Group company, is a virtual BPO provider delivering cost-effective interpretation, translation, and customer experience solutions to over 300 organizations worldwide. The company supports clients in thriving beyond borders by enabling effective multilingual communication, reducing operational costs, and facilitating entry into new markets. Kalamcx focuses on delivering loyalty, satisfaction, and a genuine human experience for end customers. Its services are designed to help businesses expand, strengthen customer relationships, and drive sustainable revenue growth. As part of a global organization, team members work in a dynamic, cross-cultural environment with opportunities to support diverse industries.
Role Description The Korean Interpreter – Remote role is a full-time position responsible for providing accurate, confidential, and culturally sensitive interpretation between Korean and English in real time. On a day-to-day basis, the interpreter will facilitate communication via phone or video calls for clients in sectors such as customer service, healthcare, finance, and other professional services. The role includes listening carefully to speakers, conveying messages faithfully without omissions or additions, and maintaining neutrality and professionalism at all times. The interpreter will follow client-specific protocols, document basic session information when required, and collaborate with internal teams to ensure high-quality service. This is a remote role, requiring reliable connectivity and a quiet, professional workspace.
Qualifications

• Strong proficiency in Korean and English, with excellent speaking, listening, and comprehension skills in both languages.
• Demonstrated experience in interpretation or translation, preferably in customer service, healthcare, legal, or business settings.
• Ability to maintain accuracy, confidentiality, and cultural sensitivity while interpreting in real time.
• Comfort working with remote communication tools, call platforms, and basic computer applications.
• Effective communication skills, including clear pronunciation, active listening, and professional telephone or video etiquette.
• Ability to work independently, manage time effectively, and handle back-to-back calls in a fast-paced environment.
• High school diploma or equivalent required; additional training or certification in interpretation or linguistics is an advantage.
• Previous experience in a BPO, contact center, or customer support environment is beneficial.
• Access to a quiet workspace, stable high-speed internet