KYC/CDD Team Lead

We are supporting a Financial Institution on the appointment of a KYC/CDD Team Lead to manage a team responsible for CDD checks, ensuring adherence to internal policy and regulatory standards across a high-volume financial markets environment. This mandate combines day-to-day team leadership with hands-on decision-making support, covering complex case guidance, quality control, MI reporting and stakeholder engagement across the business. The successful candidate will play a key role in driving performance, embedding process improvements and acting as an escalation point for risk and compliance matters. Responsibilities Leading a team responsible for KYC/CDD checks, ensuring compliance with internal policies and regulatory requirements Providing guidance on complex KYC/CDD cases and decision-making Reviewing analyst decisions and providing constructive feedback, managing performance in a high volume environment Ownership of workflow governance and quality control standards Production and enhancement of MI reporting for senior management Capacity planning and performance management Stakeholder engagement across Compliance, Front Office and Operations globally Identifying and escalating issues or risks requiring further supervision or senior management assistance in a timely manner Identification and implementation of process improvements Proven KYC/CDD and AML knowledge, with a strong understanding of relevant regulations Proven experience leading a team within a financial services environment Excellent communication skills, with experience managing teams in a fast-paced setting Proven ability to review decisions and deliver constructive feedback Confident stakeholder management skills across global functions Strong understanding of FCA-regulated environments Hybrid working model with 3 days in office. Salary: to be discussed, competitive Contract length: initial 6 months