L3 Escalations Engineer - 12 month contract - Remote

L3 Escalations Engineer - 12 month contract - remote

Resolve complex escalated technical issues as an L3 Escalations Engineer in enterprise Microsoft and infrastructure environments. Manage high-priority tickets, troubleshoot Microsoft 365, Windows Server, identity management, networking, and virtualization, while collaborating on solutions and enhancing knowledge bases. Must be prepared to work US hours in a remote capacity.

Requirements

• Microsoft 365
• Windows Server
• Active Directory / Entra ID
• Networking (DNS, DHCP, TCP/IP, VPN, VLANs, Firewalls)
• VMware or Hyper-V
• English proficiency
  
  

Preferred

• Microsoft Intune
• PowerShell
• Backup and disaster recovery
  
  

This role is with a leading IT services business trusted by organizations worldwide.

Apply via our website for details.