Laundry Attendant

Company Description Fairmont The Palm is a beachside luxury resort located on Dubai’s iconic Palm Jumeirah, offering panoramic views of the Arabian Gulf and convenient access to major attractions, shopping malls, and golf courses. The hotel features 381 guestrooms and suites, including exclusive Fairmont Gold accommodations and two Presidential Suites. Guests can choose from seven world-class restaurants and bars, showcasing diverse international cuisines and poolside dining with sea views. The property also provides extensive conference and meeting facilities, a business center, two outdoor pools, a private beach with cabanas and butler service, a wellness-focused Willow Stream Spa, and a dedicated children’s activity center.

Role Description The Laundry Attendant role is a full-time remote position supporting the laundry operations of Fairmont The Palm. The Laundry Attendant will be responsible for processing guest and hotel linens, including sorting, washing, drying, and folding items according to established standards and fabric care instructions. Day-to-day tasks include operating washers and dryers safely, monitoring chemical and detergent usage, and inspecting items for stains, damage, or wear before and after cleaning. The role also involves tracking laundry orders, labeling and organizing finished items, and communicating clearly with the on-site team to ensure timely delivery and consistent quality. The Laundry Attendant will follow health, safety, and hygiene protocols, and support a high level of internal customer service by responding promptly to requests from hotel departments.

Qualifications

• Experience in laundry operations, including handling linens and garments and applying appropriate Laundry and Laundry Services procedures.
• Ability to operate and monitor Dryers and related laundry equipment safely and efficiently.
• Strong Communication skills to coordinate effectively with housekeeping and other hotel teams in a remote work environment.
• Customer Service mindset with a focus on quality, timeliness, and meeting internal and external guest expectations.
• Attention to detail when inspecting items, sorting fabrics, and following care labels and hygiene standards.
• Ability to work independently, manage time effectively, and meet daily volume and quality targets.
• Basic computer literacy for updating logs, reports, and communicating via email or hotel systems.
• Previous experience in hotel, resort, or commercial laundry operations is an advantage.