Lead Business Analyst - Customer Integrations

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Who We Are Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer. Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity Insurity’s Next Lead Business Analyst The Lead Business Analyst will partner with cross-functional teams to lead requirements discovery and system design for complex customer implementations. This role will own the development of clear business and functional specifications, support configuration and testing (including UAT), and act as a trusted advisor to clients and project teams. The Lead Business Analyst will also mentor other analysts and contribute to pre-sales efforts and the continuous improvement of Business Analysis practices. What Our Lead Business Analyst Will Do Lead customer requirements gathering process for large and complex efforts Lead end-to-end integration projects from the business side, partnering with customers, their clients, and internal teams Develop, analyze, and document requirements, including business, functional and non functional Develop customer focused documentation for software solutions (e.g. Wireframes, Use Cases, business rules, etc.) Perform and lead expert services with stakeholders or system integration partners on engagements Plan, perform, and support testing efforts and including the coordination of User Acceptance Testing and training Act as customer advisor and consultant Lead and perform the estimation of work Lead system design and configuration activities Assist business development team with pre-sales activities and RFPs Act as Subject Matter Expert in more than one area Provide leadership, coaching, and mentorship to team members Aide in the reinforcement of Business Analysis methodologies across the team Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc. Who We’re Looking For Time management including work planning, prioritization, and organization Experience in a customer-facing consulting, professional services, or solution delivery Experience supporting end-to-end integration projects from requirements through go-live Ability to handle multiple priorities or tasks Self-starter and quick learner Detail-oriented Active listener Ability to collaborate and work autonomously Flexible and adaptable Process analysis, design, and management Change management Coaching, training, and mentoring Ability to articulately present information Meeting facilitation and management 4+ years industry experience 8 years’ business analysis experience Bachelor’s degree in related field or equivalent work experience Travel 0% - 50% What’s In It For U Work Where You Thrive Find the work environment that supports your best—whether that’s remote, in-office, or hybrid—depending on your role and location. Our Flex First Workforce approach offers many fully remote opportunities, while some teams follow hybrid or in-office schedules to stay connected and collaborative. Take Time When You Need It We trust our team to manage their time with our Open PTO Policy, empowering you to recharge when it matters most. Benefits That Start on Day One Enjoy comprehensive health coverage and employer-matched retirement savings right from your first day—because we know how important these are to you. Living Our Values Every Day Our core values are more than words on a wall—they guide how we hire, grow, and retain the very best talent. Award-Winning Onboarding From your first day to your first anniversary, our onboarding program is designed to set you up for success and help you make an immediate impact. Grow Your Career from Within We believe in promoting from within. In fact, over 25% of our open roles are filled by internal candidates. Mentorship That Matters Our mentorship program connects you with experienced leaders who are committed to helping you grow both personally and professionally. Insurity Podcasts Explore podcasts from our Learning & Development team for deeper insight into Insurity products, company innovation, and the business as a whole. Keep Learning, Always Fuel your growth with full access to LinkedIn Learning and Kaplan—because continuous development is key to success. Invest in Your Future—And Your Family’s Through our partnership with the University of Arizona Global Campus, you and your family can access discounted tuition and pursue educational goals affordably. Earn When You Refer Love where you work? Invite others to join us! Our Employee Referral Bonus program rewards you for bringing great people on board. We have five Core Values at Insurity; one of which is to Act with Integrity .  Providing pay transparency helps you make the best decision for you.  We continuously analyze and update our salary ranges for our roles according to market trends to not only ensure our employees are paid fairly, but also help close gender, race, and disability wage gaps. Along with the benefits listed above, the career level salary range for this role is $XX XXX to $XXX XXX . We share a career level salary as a guideline; however, actual salary may vary based on your experience and qualifications. If your application advances, your recruiter will review these details with you during a video interview. Insurity is proud to be an Equal Opportunity Employer We are dedicated to creating an exceptional work environment for all our employees by extending a culture of diversity, equity, inclusion, and belonging into the very fabric of our organization.  We embrace differences and diversity of identity, experience, and thought, and actively strive for inclusive behaviors across our company. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.  Please contact us to request accommodation. Thank you for your interest in Insurity!  Please understand that due to the volume of applicants we receive, only selected candidates will be contacted. #LI-Remote California Privacy Notice for Applicants If you are a California resident, the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), requires us to provide you with information regarding how we collect, use, and disclose your personal information in connection with your application for employment. By submitting your application, you acknowledge that Insurity may collect, use, store, and process personal information for recruitment, hiring, onboarding, employment, security, compliance, and business operations purposes. This information may include contact information, professional and educational history, qualifications, background check information where permitted by law, and other information you voluntarily provide during the application process. Insurity may share your personal information with service providers, affiliates, and authorized third parties involved in recruiting, hiring, onboarding, information technology, security, and compliance activities, as permitted by applicable law. We retain applicant information for legitimate business and legal purposes, including compliance with applicable employment laws and recordkeeping obligations. California residents may have certain rights regarding their personal information, including the right to request access to, correction of, or deletion of certain personal information, subject to applicable legal exceptions. For additional information regarding Insurity’s privacy practices or to exercise applicable privacy rights, please contact [email protected] or review our Privacy Policy.