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Lead Business Intelligence Analyst (CirrusMD)

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United States
Work type
Remote
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About CirrusMD:
CirrusMD is redefining virtual care by delivering a Physician-first Care & Guidance solution that meets patients at their moment of need. Our text-based (or web) app connects patients with licensed physicians in under a minute, allowing them to engage in care at their own pace and convenience. Available 24/7/365, CirrusMD’s integrated care spans multiple specialties—from acute and chronic care to behavioral health. Our platform serves 10 million users across all 50 states and is offered exclusively through employers and health plans. Learn more at cirrusmd.com.

Lead Business Intelligence Analyst

THE OPPORTUNITY

There’s data everywhere. The real value comes from knowing what it means, what matters, and what we should do next.

That’s where you come in.

As a Lead Business Intelligence Analyst at CirrusMD, you’ll sit at the intersection of data, technology, healthcare, and business strategy. You’ll partner with teams across Product, Clinical, Client Success, Finance, and Engineering to turn complex questions into trusted data, meaningful insights, and better decisions.

This isn’t a role where you’ll simply take requests and build dashboards.

You’ll help shape how CirrusMD measures success, demonstrates the value of our solutions, and builds a stronger data-informed culture. You’ll be comfortable talking strategy with business leaders one minute and getting into SQL, LookML, data models, or reporting logic the next.

If you love digging into complex data, connecting dots others might miss, and turning analysis into action, we’d love to meet you.

WHERE YOU’LL WORK

Anywhere in the United States.

This position can work remotely from anywhere within the U.S.

WHAT YOU’LL MAKE HAPPEN

  • Connect data to the business. Serve as a trusted data partner across Product, Clinical, Client Success, Finance, and Engineering, helping teams connect business goals with technical execution.
  • Show the value. Build measurement frameworks that translate our product, clinical, and commercial work into meaningful performance metrics and help demonstrate the value and ROI of CirrusMD’s solutions.
  • Own the data journey. Lead analytics projects from the first question and feasibility assessment through modeling, analysis, reporting, and client-facing delivery.
  • Build data people can trust. Partner with Engineering to define data structures and strengthen our Looker semantic layer, creating scalable, reusable, high-confidence data.
  • Turn complexity into clarity. Dig into complex datasets and uncover insights that help teams understand what’s happening, why it matters, and where we should go next.
  • Bring performance to life. Build thoughtful dashboards, visualizations, and reporting frameworks that make important metrics understandable and actionable.
  • Protect the integrity of the data. Balance client and stakeholder needs with strong governance, privacy standards, and organizational data practices.
  • Get into the weeds when it matters. Investigate anomalies, challenge assumptions, validate results, and make sure the story the data tells is actually true.
  • Help us get smarter. Identify opportunities to evolve our analytics capabilities, improve existing data models, reduce technical debt, and make trusted insights easier to access across the organization.
  • Take on other responsibilities as needed to support our clients, teams, and business.

YOU MIGHT BE A GREAT FIT IF...

You’re someone who can move comfortably between “What business problem are we trying to solve?” and “Let me take a look at the SQL.”

You bring:

  • 5+ years of relevant analytics or business intelligence experience.
  • Strong to advanced SQL skills and experience working with cloud data platforms such as Snowflake.
  • Hands-on experience with business intelligence platforms such as Looker.
  • Experience building and maintaining semantic layers using LookML.
  • Experience using GitHub or similar version-control practices within a modern analytics environment.
  • A track record of translating complex or ambiguous business questions into well-defined technical and analytical solutions.
  • Experience owning analytics work from initial idea through feasibility, modeling, validation, visualization, and delivery.
  • The ability to build new data solutions while also improving, refactoring, and simplifying existing ones.
  • Strong two-way communication skills that allow you to explain technical concepts to business partners and translate business needs for technical teams.
  • Experience balancing complex, client-facing data requests with established data governance standards.
  • Experience working with high-integrity data processes where accuracy is non-negotiable, such as billing, invoicing, financial, or clinical reporting.
  • Knowledge and application of analytical and statistical concepts such as confidence intervals, hypothesis testing, sentiment analysis, and anomaly detection.
  • The ability to manage competing priorities and know when a problem requires a deep dive and when it’s time to zoom back out.

BONUS POINTS IF...

You don’t need to check every box below. But we’d be especially excited if you bring:

  • Experience with modern data transformation and orchestration tools such as dbt or Airflow.
  • Experience using Python or R when the analysis needs to go beyond SQL.
  • Knowledge of healthcare data and standards, including HIPAA, FedRAMP, PII/PHI, or clinical quality measures such as HEDIS, NCQA, or NQF.
  • Experience with event-based product analytics or Customer Data Platforms such as Segment.
  • A strong understanding of modern data architecture and how upstream engineering decisions affect downstream analytics.
  • Experience working within digital health or the broader U.S. healthcare ecosystem.
  • Experience using AI to make data easier to access and understand, including natural-language querying, conversational analytics, or AI-enabled self-service BI.

WHY CIRRUSMD?

Healthcare generates an incredible amount of data. Used well, that data can help create better experiences, smarter decisions, and better outcomes.

At CirrusMD, your work won’t disappear into a dashboard nobody looks at. You’ll have the opportunity to turn data into insights that influence our products, our clients, our business, and ultimately the people our technology serves.

As part of the broader Quantum Health organization, CirrusMD associates have access to a comprehensive benefits package designed to support your health, financial well-being, growth, and life outside of work.

Compensation: Competitive base pay, incentive plans, and employee referral bonuses.

Coverage: Health, vision, and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP resources, TelaDoc services, and more.

Retirement: 401(k) with up to a 4% employer match and full vesting from day one.

Balance: Paid Time Off (PTO), seven paid holidays, parental leave, volunteer days, paid sabbaticals, and more.

Development: Tuition reimbursement up to $5,250 annually, certification and continuing education reimbursement, discounted higher education partnerships, paid training, and leadership development opportunities.

Culture: A people-first environment built around collaboration, inclusion, innovation, community, and making a meaningful difference through the work we do.

READY TO TURN DATA INTO SOMETHING MEANINGFUL?

Here’s what you can expect from our hiring process:

Application → Assessment (if needed) → Interviews → Offer → Background Check → Start Your Career!

A FEW THINGS TO KNOW

Current Associates: Already part of the Quantum Health/CirrusMD team? Apply internally through Jobvite.

Diversity, Equity & Inclusion: We welcome everyone. We value the different backgrounds, perspectives, and experiences people bring to our organization. We’re committed to empowering our Employee Resource Groups and are proud to be an equal opportunity employer.

Agencies: We do not accept unsolicited resumes or outreach from third parties. A signed MSA and approval from Talent Acquisition to submit candidates for a specific requisition are required for third-party submissions to be eligible for payment.

Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing basis without requiring sponsorship.


What's in it for you:
CirrusMD is paving the way to a better healthcare future and our work truly matters! Our solution is exceptionally accessible, instantly available, and simply scalable. If you are looking to make a lasting impact where your voice matters, consider joining our team and help us deliver care without barriers. We take the health and happiness of our employees seriously and offer great benefits including:
  • Competitive compensation
  • Deeply subsidized medical, dental & vision insurance for you and your family
  • Unlimited PTO / Vacation
  • 401(K) + match
  • Paid maternity & paternity leave
  • Remote friendly
  • Growth opportunity
  • A positive, collaborative and diverse culture
  • Social events onsite & remote
  • Free, unlimited access to our text-first platform

Reasonable Accommodation:

Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

Recruiting Scams:

Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.

California Employee and Job Applicant Notice of Collection of Personal Information:

If you are a California resident, Quantum Health may collect personal information in connection with your application for employment and, if hired, during the course of your employment. The categories of personal information collected and the purposes for which that information is used are described in our California Employee and Job Applicant Notice of Collection of Personal Information.

Please review the notice here:

Use of Technology Notice:

Quantum Health and its authorized service providers may contact applicants by email, phone, and text message about their application and related employment opportunities. Text messages may cover application status, interview invitations, and reminders, and applicants will have the option to opt out at any time. Message frequency varies. Message and data rates may apply.

Quantum Health uses AI-assisted recruiting technology to support communication, scheduling, and candidate evaluation, including tools that may review application materials and analyze recorded interviews. These tools assist our recruiting team; final employment decisions are made by human reviewers. Applicants who will be interviewed using these tools receive advance notice describing the technology and what it evaluates, are asked for permission before the interview is recorded or analyzed, and may request deletion of their recording.

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