Lead Commercial Lending Servicing Representative

About this role

Wells Fargo is seeking a Lead Commercial Lending Servicing Representative to play a key role in supporting commercial lending operations and delivering exceptional service to our clients. In this role, you will manage complex loan servicing activities, collaborate with business partners, and help drive operational excellence while ensuring compliance and risk management standards are met.

In this role, you will:

• Provide guidance and training to less experienced team members on commercial loan servicing activities, policies, and loan documentation.
• Research, analyze, and resolve complex loan servicing inquiries and operational issues.
• Interpret loan documentation and servicing requirements to support accurate transaction processing.
• Coordinate and reconcile loan advances, payments, and letters of credit with customers and participating banks.
• Support loan trading, assignments, and related servicing activities.
• Prioritize daily work and provide work direction and mentorship to the support team.
• Lead or contribute to the resolution of customer issues involving multiple stakeholders.
• Participate in cross-functional initiatives and process improvement efforts.
• Collaborate with peers, business partners, and managers to achieve operational objectives.
• Exercise independent judgment while ensuring compliance with applicable policies, procedures, and risk controls.

Required Qualifications:

• 4+ years of Commercial Loan Servicing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.

About Us

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories.

Additional information may be found at:
wellsfargo.com
wellsfargojobs.com