Lead Coordinator, Clinical Operations

Summary

The Lead, Coordinator of Clinical Operations, this role will focus on project management in regards to the implementation of a new scheduling platform which will involve all departments in the college. The role will require someone who is organized, innovative and pays attention to detail. The role will also act as liaison between the departments, Baylor and the vendor involved in the project.

Job Duties

• Acts as primary contact & liaison between departments, affiliates and vendors (QGenda, Tiger Connect, Televox, AMBS).
• Provides and creates continuous project implementation status and presentations for leadership.
• Provides continuous Process Improvement as related to workflows.
• Acts as subject matter expert and be the point person to answer any user questions.
• Troubleshoots workflows with partner hospital and vendor.
• Creates task names for each department and all user profiles in vendor portals.
• Creates and maintain SharePoint with all vendor workflows, Standard Operating Procedures (SOP), policies, contracts and invoices.
• Performs other job-related duties as assigned.

Minimum Qualifications

• High School diploma or GED.
• Six years of relevant experience.

Preferred Qualifications

• Bachelor's degree.