LEAD IT OPERATING MODEL (ITOM) ARCHITECT

At Logicalis Spain, we are looking for a LEAD IT OPERATING MODEL (ITOM) ARCHITECT to work for one of our clients in Madrid.

The Lead IT Operating Model (ITOM) Architect will drive the end-to-end design and operationalization of a global, platform-centric IT Target Operating Model.

This role is responsible for bridging executive digital strategy with ground-level organizational structures, establishing governance frameworks, defining global vs. regional decision rights, and aligning platform delivery models across enterprise domains (e.g., ERP, Integration, Cloud/Infrastructure, Data & AI).

Proven experience in Operating model transformation projects is needed to detail.

KEY RESPONSIBILITIES & SCOPE OF WORK:

• Target Operating Model Design: Define and refine the global IT Target Operating Model blueprint, shifting from traditional siloed/regional IT functions to a modern platform-centric and product-driven model.

• Executive & Stakeholder Alignment: Lead alignment sessions with C-suite stakeholders (CDIO, CIO, CFO, Business Leads) to secure buy-in on ITOM design principles, North Star vision, and trade-offs.

• Governance & Decision Rights: Establish global IT governance charters, decision rights (RACI), steering committee mechanisms, and business relationship management (BRM) interfaces.

• Platform Architecture & Mapping: Group applications and technology capabilities into Business and Tech Platforms (e.g., SAP/ERP, ServiceNow, Data/AI, Digital Portals).

• Change & Capability Strategy: Assess org readiness, identify skill/role gaps, and define transition paths for key leadership and platform roles.

MANDATORY DELIVERABLES & QUALIFICATION CRITERIA:

1. Future-State ITOM Structural Blueprint & Org Topology;

2. Global IT Decision Rights Matrix & Governance Framework;

3. Business & Tech Platform Capability Model;

4. C-Suite Executive Alignment Packages & Strategy Memos

Required Qualifications & Experience:

● Experience: 12+ years in technology consulting or enterprise corporate IT leadership roles, with at least 5 years leading global ITOM, IT transformation, or IT M&A/carve-out initiatives.

● Operating Model Expertise: Proven track record implementing platform-centric, product-led, or matrixed global IT operating models in multi-national industrial or complex corporate environments.

● Methodologies: Deep understanding of CMMI capability models, Enterprise Architecture frameworks (TOGAF), ITIL, and Agile governance at scale.

● Soft Skills: Strategic gravitas, executive presence, and strong stakeholder management across global, regional, and country business units.

● Education & Certifications: Master’s degree in Computer Science, Engineering, Business Administration, or related technical discipline.

●English (Fluent C1/C2 mandatory for all deliverables)

Location: Madrid - Hybrid (2 days office)

What do we offer?

At Logicalis Spain, we are an international group with over 20 years of experience in the IT sector, involved in large-scale projects and services across Data Centers, Cybersecurity, and Analytics.

• A stable position.

• A dynamic and collaborative work environment.

• Opportunities for professional development and continuous training.

• Online language classes to improve conversational skills.

• Hybrid work model.

• A day off for your birthday.

• Access to flexible compensation plans (restaurant vouchers, transport passes, and childcare vouchers).

• Health insurance and Wellhub.

• An exclusive employee discount portal.