Lead IT Site Reliability Eng

Lead IT Site Reliability Eng - (

Kforce is a solutions firm specializing in technology, finance & accounting, and professional staffing services. Each year, we help more than 30,000 people find work. We partner with more than 3,000 companies, including a significant majority of the Fortune 500, to find solutions for their talent, team and project needs.

At Kforce, we thrive on building lasting relationships and making a positive impact on the lives of all we serve. Our national network of 2,000+ associates support our ability to meet the needs of customers of all size.

We are proud of the culture we’ve created. Our people enjoy a hybrid work environment where flexibility and choice are empowered by trust and technology. Our office occasional approach gives Kforcers the ability to achieve high performance levels while designing their best lives. Join the Kforce family and we will support you with expert training, innovative tools, and a team of great people. Together, we can achieve powerful results. At Kforce, We Love What We Do. We Love Who We Serve.

SUMMARY:

Under general direction, serves as the subject matter expert for the infrastructure services that host the firm’s applications and technologies. Defines, develops, maintains, and advises on the effective use of information technology at Kforce.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Automate management using code to ensure reliability, scalability, and performance of infrastructure technologies and cloud-based applications.

• Deploy observability and automated healing mechanisms to achieve service-level objectives.

• Provide advanced technical expertise and consulting services supporting the technical infrastructure.

• Create and/or approve technical documentation for projects and support (e.g., Technical Requirements, Technical Design, Procurement Specifications, Technical Flow Charts, Implementation plans, etc…).

• Assist in implementation planning activities. Develop and/or approve Technical Impact Analysis.

• Provide technical leadership and direction to other skill levels within this career path and operational teams.

• Perform Lead Site Reliability Engineer role on very large projects or programs. May perform Project Lead role on midsize operational projects.

• Serve as technical advisor to the Solutions Architect. Assist Solutions Architect to ensure appropriate technical documents are identified and created and that all appropriate technical tasks are identified.

• Support the enterprise’s IT strategies. Ensure integrity of supported technologies and that they align with architecture governance. Work with Enterprise Architecture to plan technology road map and governance plans.

• Champion work aimed at maturing and improving support functions and processes to support the Software Development Life Cycle.

• Plan and lead on various engineering efforts.

• Perform advanced problem determination and resolution. Lead and direct teams focused on solving high impact technology incidents.

• Lead in the evaluation and selection of new cloud infrastructure and technology tools.

• May perform all duties as outlined under Site Reliability Engineer I and II job descriptions.

SUPERVISORY RESPONSIBILITIES:

None required.

Qualifications

KEY SUCCESS INDICATORS/ATTRIBUTES:

• Demonstrate strong analytical, problem solving and attention to detail skills.

• Ability to quickly grasp new technologies.

• Understand and can effectively work with assigned technologies.

• Demonstrate strong leadership and interpersonal skills.

• Demonstrate the ability to effectively communicate in technical and business terms, verbally and written.

• Ability to stay current on newest technology and industry trends.

• Ability to self-motivate, set goals and meet deadlines.

• Ability to prioritize and multi-task in a fast paced, changing environment.

• Ability to maintain professionalism and tact when interacting with internal and external customers.

• Commitment and adherence to Firm’s Core Values.

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related discipline and 5 to 9 years experience serving in an engineering related discipline or the equivalent combination of education and experience. Proficient knowledge and in-depth understanding of how business and technical processes integrate required. Proven experience with many of the tools listed including but not limited to the following: Azure Cloud, AWS Cloud, Azure DevOps, Terraform, Ansible, Git, VMware, Windows, Linux, Kubernetes, SQL, etc. Familiarity with System Development Life Cycle processes required.

CERTIFICATES AND/OR LICENSES:

• Microsoft Certified: Azure Solutions Architect Expert, Terraform Associate, Red Hat Certified Specialist, or similar.

• ITIL and/or MOF best practices certifications a plus.

TRAVEL REQUIREMENTS:

Travel not required

OTHER:

Must be willing to work nights and weekends as needed to perform maintenance and support tasks. Must be willing to participate in an on-call support rotation.

Kforce is an equal opportunity employer that has veterans and disabled affirmative action programs.