At McLaren Racing, we believe only by chasing performance in everything we do can we give ourselves the best chance of success. Performance on track and in the factory. Performance for our people, our business and our partners. It’s about more than winning. It’s about hitting the highest standards, and then raising the bar again.
Purpose of the role
At McLaren Racing, performance is everything. As our
Lead, Operational Excellence & Transformation Manager
(12 Month FTC)
you'll help shape how our Marketing & Commercial function operates at its best.
This is a high-impact role focused on transforming the way we work. You'll diagnose current ways of working, redesign processes for a high-performance environment, and establish frameworks that make us faster simpler and more effective. Working at the intersection of process, technology, data and AI, you'll help build an operating model that enables our teams to scale, move with greater pace, and deliver measurable results.
Most importantly, you'll be accountable for delivering tangible improvements - creating better ways of working and demonstrating the impact through increased productivity, efficiency and delivery performance.
What You'll Do
Lead process engineering across the Marketing & Commercial function, defining the standards, methodologies and governance that drive consistency and continuous improvement.
Diagnose end-to-end workflows, identifying friction points, inefficiencies and opportunities to simplify how work gets done.
Design and implement future-state processes that support a high-performance operating model and enable teams to move faster with greater clarity and accountability.
Establish performance baselines, define KPIs, and measure the impact of process improvements across productivity, capacity, efficiency and delivery outcomes.
Partner closely with Marketing & Commercial leaders, Technology teams and wider transformation programmes to ensure process, systems and data evolve together.
Design processes with automation, AI and data-driven decision making embedded from the outset.
Define governance models, ownership structures and decision-making frameworks that support effective cross-functional collaboration.
Influence and challenge senior stakeholders to drive adoption of new ways of working and raise organisational performance.
Contribute to broader transformation initiatives across McLaren Racing, ensuring alignment and consistency where appropriate
What You'll Bring
Essential
Proven experience leading process design, optimisation and continuous improvement in complex, fast-paced environments.
Experience operating within large-scale transformation, organisational change or operating model programmes.
Strong capability in end-to-end process mapping, redesign and implementation.
The ability to establish frameworks, standards and methodologies rather than simply applying existing ones.
Strong stakeholder management skills, with the credibility to influence senior leaders and drive alignment across diverse teams.
Experience integrating process design with technology, automation and/or data-led initiatives.
The ability to demonstrate measurable business impact from process improvements.
Desirable
Experience within marketing, media, sport, consumer brands or similarly fast-moving commercial environments.
Experience partnering with technology teams to translate business processes into system-enabled solutions.
Exposure to AI, automation and data-driven process optimisation.
Personal Attributes
We're looking for someone who embodies the mindset of a racer:
Structured and analytical, but always pragmatic and focused on outcomes.
Comfortable operating in ambiguity and able to bring clarity to complex challenges.
Naturally collaborative, working across teams to achieve collective success.
Confident challenging the status quo and influencing through expertise and credibility.
High-energy, resilient and relentlessly delivery-focused.
Driven by continuous improvement and motivated by raising the standard every day.
Thrives in a high-performance environment where pace, accountability and ownership matter.
Embraces challenge, pushes boundaries and never stands still.
What can McLaren offer ?
We constantly strive to be better tomorrow than we are today. Our ambition is to be the most pioneering and exhilarating racing team in the world, and our collective task is to set the standards for high performance in sport. We show up every day with energy and enthusiasm, ready to play our part.
We encourage and support diversity, equity and inclusion. We will actively promote a culture that values difference and eliminates discrimination in our workplace.
McLaren Racing is based at the iconic McLaren Technology Centre (MTC) near Woking. Our state of the art, sustainable campus offers many facilities including a gym, restaurant and indoor and outdoor break-out areas, as well as direct access to park and common land. The MTC is connected to Woking mainline station via regular shuttle buses, from which London Waterloo is a 30-minute train ride. We offer a comprehensive package of benefits including private healthcare, car schemes, life insurance and generous pension contributions.
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Questions:
- Full name
- Email address
- Resume/CV
- Cover letter
- Phone
- Gender
- Intersex
- Non-Binary
- Prefer not say
- Male
- Female
- What is your ethnic group? Chose one that best describes your ethnic group or background.
- White / Caucasian
- Black African / Black Caribbean
- Asian
- Mixed Ethnic Group - White and Black Caribbean
- Mixed Ethnic Group - White and Black African
- Mixed Ethnic Group - White and Asian
- Any other Mixed/Multiple ethnic background
- Any other ethnic group
- Prefer not to say
- Current Salary
- Required Salary
- Current company?
- Current Notice Period / Availability
- Do you have any accessibility requirements to enable you to fully participate in the interview/assessment process? This information will be used only to support your experience during the recruitment process and will not form part of the selection decision.
- Please select your current UK right to work status. This must be the status you actively hold now, not one you have held previously or plan to obtain.
- British Citizen with right to work in UK
- Irish National with right to work in UK
- No visa/right to work - cannot undertake employment without sponsorship
- Indefinite leave to remain
- Tier 2 visa/skilled worked Visa
- British National Overseas Visa
- Student Visa
- Graduate Visa
- Student visa (currently applying for graduate visa)
- Youth Mobility Scheme (T5)
- EU Settlement scheme – settled/pre-settled status
- Current Country
- Will you need to relocate for this position if you are successful?
- Are you currently a McLaren employee? If yes, ensure you let your manager know you are applying before completing your application.
- Do you (or does anyone close to you) have any personal links to, or interests in, any of our competitors or partners? For further information, please see the guidance at the end of this form.
- If you answered yes, or you are unsure, please provide further information below.
- Do you have any criminal convictions that are not legally spent (including any convictions outside the UK) other than any treated as spent under the provision of the Rehabilitation of Offenders Act 1974?
- Feel free to introduce yourself in 60 seconds
- You are welcome to upload any supporting documents - This is not a requirement
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UK General Data Protection Regulation (“UK GDPR”). The above information alongside your application will be retained, in all cases, in hard copy form and/or electronic for a period of up to 12 months for recruitment administration purposes and future consideration. Where applicable, and in the case of successful applications, it will form the basis of your employment records. You expressly consent to the McLaren Group holding and processing information about you for these purposes. For further information please refer to the Privacy Policy below.
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I also confirm that all the information I have given is, to the best of my knowledge, true and complete. I also understand that any false statement may be sufficient cause for rejection, or if employed dismissal, and may cause any future applications I make to be disregarded.
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If successful in the role, I will authorise 5 year reference checks to be made to former employers, educational establishments, government agencies and personal referees for verification of the information I supplied in my application and for DBS checks where required.
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Above, we asked you to disclose any personal links to, or interests in, any of our competitors or partners. This is because, as an elite motorsport team, we require the highest standards of integrity in all our business relationships, both inside and outside of our team. Part of this involves ensuring that we are aware of and appropriately manage possible conflicts of interest.
When completing this form, please do consider your personal circumstances carefully
and confirm in the appropriate box above whether you or any one close to you, such as a family member, partner or spouse have any personal links to, or interests in, any of our competitors or partners. This could include, for example, business interests, family connections, or being employed/engaged by one of our competitors or partners.
If you are unsure about a matter, please let us know about it and we can consider it further.
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I have read and understood the above statements