Lead Principal Field Sales Trainer

Serving as a field-based extension of Commercial Learning & Development, the Field Sales Trainer will partner closely with CL&D Leadership to identify development needs, reinforce training and Commercial priorities, and ensure learning translates into consistent field execution. The role will also support onboarding, ongoing learning initiatives, product launches, and other training programs as needed, with responsibilities evolving in response to business and organizational needs

KEY RESPONSIBILITIES

• Conduct Field Coaching & Development: Conduct frequent field rides with new and tenured sales representatives to observe customer interactions, assess selling effectiveness, and provide timely, actionable coaching that strengthens clinical fluency, customer engagement, account strategy, and overall field execution.

• Drive Training Pull-Through & Field Readiness: Reinforce Commercial Learning & Development initiatives in the field, including product and clinical training, sales skills, commercial processes, product launches, and key organizational priorities, to ensure learning translates into consistent and effective execution.

• Support New Hire Development: Partner with Commercial Learning & Development and Sales Leadership to accelerate new-hire readiness by reinforcing onboarding curriculum, evaluating application of learned skills in the field, and providing ongoing coaching as representatives transition to independent territory ownership.

• Advance Ongoing Sales Capability: Assess the developmental needs of tenured representatives and deliver targeted coaching and reinforcement to address identified skill gaps, strengthen selling capabilities, and support continued growth in complex and evolving customer environments.

• Analyze Field Insights & Development Trends: Document field coaching activities and evaluate recurring strengths, capability gaps, and development trends to provide actionable feedback to Commercial Learning & Development and Sales Leadership and inform future training and reinforcement strategies.

• Support Commercial Learning Initiatives: Facilitate and support new-hire training, ongoing learning programs, certifications, workshops, regional and national meetings, product launches, and other Commercial Learning & Development initiatives based on organizational needs.

• Perform other duties as assigned to support team and organizational objectives.

• Comply with all company policies, procedures, and applicable regulatory requirements.

QUALIFICATIONS

Required

• Bachelor’s Degree Required.

• Minimum of 10+ years of successful sales and/or training experience, preferably within healthcare, biotechnology, diagnostics, pharmaceuticals, or a related industry.

• Valid driver's license and ability to travel extensively, up to 70%, based on business needs.

Preferred:

• 2+ years prior sales or training experience in neurology, rare disease, or similarly complex specialty markets, with demonstrated experience engaging institutional call points.

• Direct experience supporting complex product launches, expanding indications, or navigating highly competitive therapeutic markets.

COMPETENCIES

• Strong written, verbal, and in‑the‑moment coaching communication skills, with the ability to deliver clear, actionable feedback during ride‑along observations

• Excellent organizational, prioritization, and collaboration skills, with the ability to balance field travel, coaching demands, and training initiatives

• Highly organized and customer‑focused, with the ability to tailor coaching and training support to individual and team needs

• Thorough knowledge of and skill in using the Microsoft suite of products (Word, PowerPoint, Excel)

• Proven self‑starter who can operate effectively in a field‑based role with limited supervision, while maintaining strong alignment with leadership and training partners

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Location: Remote

• Physical demands for the job (e.g., Must be able to lift 25 lbs, standing for prolonged periods of time, etc.)

• Travel Requirements: At least 70% of time dedicated to traveling in the field is expected to be worked in the field with sales representatives along with supporting New Hire Training, the annual National Sales Meeting and attendance at conventions, as needed.

EEO STATEMENT

Baylor Genetics is proud to be an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome and encourage applicants from all backgrounds to apply. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, pregnancy, childbirth, or any other status protected by applicable federal, state, or local law. If you need an accommodation during the application process, please contact our Human Resources team.