Lead Product Owner, Digital Commerce

Description

Lead Product Owner, Digital Commerce

Strategic initiative leadership for BOPIS expansion, with shared stewardship of the broader Digital Commerce roadmap and backlog.

ROLE PRIORITY Primary: Lead the BOPIS expansion initiative

Secondary: Partner with existing Lead Product Owners on the regular Digital Commerce backlog and roadmap

Position Summary

The Lead Product Owner, Digital Commerce is responsible for leading the BOPIS expansion initiative from planning through implementation and rollout. The role brings together business, product, technology, dealer systems, operations, analytics, and external partners to align scope, sequencing, dependencies, risks, decisions, and outcomes.

In addition to this primary initiative, the Lead Product Owner partners with existing Lead Product Owners to maintain and prioritize the broader Digital Commerce roadmap and regular backlog. The ideal candidate can lead a complex cross-functional initiative while balancing stakeholder demand, facilitating tradeoff decisions, and translating business objectives into actionable work.

Key Responsibilities

BOPIS Expansion Initiative Leadership

Lead the BOPIS expansion initiative end to end, including planning, workstream coordination, execution oversight, rollout readiness, and progress reporting.

Develop and maintain an integrated initiative plan covering scope, milestones, owners, dependencies, risks, decisions, and delivery sequencing.

Coordinate work across business, product, engineering, dealer systems, operations, analytics, legal or procurement partners as needed, and external vendors.

Facilitate cross-functional working sessions and decision forums to resolve issues, clarify accountability, and keep the initiative moving forward.

Manage risks, blockers, and interdependencies proactively, escalating decisions with clear options and business impact.

Partner with stakeholders to define success measures, rollout expectations, operational readiness, and intended customer and business outcomes.

Provide clear, concise updates to leadership on progress, upcoming milestones, risks, decisions, and support needed.

Capture lessons learned and help establish repeatable practices for future dealer-connected commerce initiatives.

Digital Commerce Roadmap and Backlog Partnership

Partner with existing Lead Product Owners to maintain and prioritize the Digital Commerce roadmap and regular backlog.

Align backlog priorities to strategic objectives, customer impact, business value, risk, dependencies, delivery capacity, and operational needs.

Promote a cohesive commerce roadmap by identifying cross-team impacts, sequencing needs, and shared dependencies.

Facilitate prioritization and tradeoff discussions when demand exceeds available capacity.

Communicate priorities, decisions, delivery expectations, and changes transparently to business and technology partners.

Balance BOPIS initiative needs with regular enhancements, production support, and other committed commerce work.

Business Analysis and Delivery Enablement

Provide leadership, coaching, and direction to Business Analysts supporting the initiative and commerce portfolio.

Guide discovery, process analysis, requirements development, backlog refinement, solution definition, and readiness activities.

Review and validate business requirements, user stories, acceptance criteria, process flows, and functional documentation.

Partner with engineering and delivery teams to ensure prioritized work is sufficiently defined, sequenced, and ready for execution.

Support release planning and confirm that delivered solutions achieve the intended business and customer outcomes.

Stakeholder Engagement and Governance

Build strong partnerships across business, product, technology, operations, customer experience, dealer-facing teams, and external partners.

Establish practical governance and operating rhythms that support timely decisions, clear ownership, and transparent progress reporting.

Lead discussions that align stakeholders around scope, priorities, roles, tradeoffs, and expected outcomes.

Influence decisions across teams without relying on direct authority.

Qualifications

5+ years of experience in Product Ownership, Product Leadership, Project Management, Business Analysis, or Digital Product Delivery.

Experience leading a complex, cross-functional digital initiative with multiple business and technology workstreams.

Strong understanding of product roadmaps, backlog management, prioritization frameworks, dependency management, and Agile delivery practices.

Experience creating and maintaining initiative plans, milestones, risks, decisions, and stakeholder communications.

Experience leading or mentoring Business Analysts and guiding requirements development.

Proven ability to manage competing priorities, facilitate tradeoff decisions, and influence across business and technology organizations.

Exceptional communication, facilitation, organization, and stakeholder management skills.

Experience with digital commerce, eCommerce, BOPIS, omnichannel fulfillment, dealer or retail systems, or digital customer experiences preferred.

Success in This Role

The BOPIS expansion initiative has clear scope, ownership, sequencing, risk management, and decision-making.

Cross-functional teams remain aligned on priorities, milestones, dependencies, and rollout readiness.

Leadership has transparent visibility into progress, risks, decisions, and support needed.

The broader Digital Commerce roadmap and backlog remain coordinated in partnership with existing Lead Product Owners.

Business Analysts and delivery teams have clear, actionable, and sufficiently defined work.

The role delivers measurable business and customer outcomes while balancing strategic initiative work with regular commerce demand.

Skills

product ownership, backlog management, stakeholder management, ecommerce, BOPIS, dealer systems

Additional Skills & Qualifications

Must be able to work Hybrid in Milwaukee - current team comes in a couple times a month

Job Type & Location

This is a Contract position based out of Milwaukee, WI.

Pay and Benefits

The pay range for this position is $50.00 - $60.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Milwaukee, WI.

Application Deadline

This position is anticipated to close on Oct 31, 2026.

Workplace Type

This is a hybrid position in Milwaukee,WI.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.