Lead Program Manager - Supply Chain Schedule Optimization (Hybrid)

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About Us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Target Global Supply Chain and Logistics is evolving at an incredible pace. We are constantly reimagining how we get the right product to the right guest even better, faster and more cost effectively than before. We are becoming more intelligent, automated and algorithmic in our decision-making, so that no matter how guests shop—in stores or on Target.com—we deliver the convenience and immediate gratification they demand and deserve. We are on a mission to win decisively over any competitor, with a seamless and superior guest service experience unlike any they can offer. Our teams work with the agility our mission requires, and we constantly come together to implement new processes in record time. So we’re looking for exceptional people who are proactive, creative, independent, innovative, risk-savvy and comfortable working in varying degrees of ambiguity. Are you a critical thinker who seeks the root cause and can analyze both qualitatively and quantitatively? Are you a creative problem-solver who simplifies problems, quickly identifies solutions, commits to a plan and then positively influences others to execute it? If so, you will have success on one of our dynamic teams.

A role within the Supply Chain Workforce Management Team means putting the team member experience at the center of what we do across the network, inclusive of all node types. This team will work toward deploying a more agile hourly workforce across previously existing boundaries to improve the guest experience, provide team members greater flexibility in how, when, and where they work, and increase efficiency while reducing risk and expense through workforce management solutions. The team also drives and governs major cross-functional, multi-year outcomes that support Target’s broader enterprise workforce and supply chain strategies.

As a Lead Program Manager focused on Schedule Optimization, you will play a critical role in advancing how Target designs and implements workforce scheduling strategies across the supply chain. You will help establish the data-driven processes and analytical capabilities needed to identify opportunities for improved scheduling efficiency while supporting greater flexibility for team members. Through cross-functional partnerships, strategic thinking, and continuous improvement, you will help translate scheduling insights into actionable solutions that support both operational performance and Target's evolving workforce strategy. Your role will focus on establishing the analytical foundation for scheduling decisions, identifying opportunities to improve scheduling efficiency, and coordinating the design and implementation of optimized fixed and flexible scheduling approaches. You will partner with field leaders to gather feedback on scheduling approaches and identify practical opportunities for improvement. Together, you will develop implementation plans that reflect field needs, support operational readiness, and incorporate ongoing feedback.

About you:
Minimum Requirements

• Experience in program management, workforce management, scheduling, operational analytics, process improvement, or related areas.
• Strong analytical and problem-solving skills, with the ability to interpret complex data, identify patterns, and translate insights into actionable business recommendations.
• Experience developing or managing data-driven processes that inform business decisions and operational improvements.
• Demonstrated ability to identify opportunities for process optimization and drive initiatives from analysis through implementation.
• Strong cross-functional partnership skills, with the ability to influence stakeholders and coordinate efforts across multiple business teams.
• Ability to think strategically, challenge existing approaches, and develop solutions that balance competing business priorities.
• Strong communication skills, including the ability to clearly articulate analytical insights and recommendations to business leaders.
• Ability to navigate ambiguity, manage competing priorities, and drive progress toward defined business outcomes.
• Ability to travel 15-20%

Desired Requirements

• Experience with workforce scheduling, schedule optimization, or workforce management solutions.
• Understanding of how operational demand, labor requirements, workforce availability, and scheduling practices influence labor efficiency.
• Experience with data modeling, scenario analysis, or analytical approaches used to evaluate operational optimization opportunities.
• Experience supporting the design or implementation of new scheduling processes, tools, or workforce management capabilities; especially around implementation of flexible scheduling.
• Familiarity with fixed and flexible scheduling approaches and the considerations involved in balancing operational efficiency with workforce flexibility.
• Experience partnering with operations, analytics, product, or technology teams to develop and implement data-driven solutions.
• Understanding of supply chain operations and the complexities of labor planning and scheduling across a large operational network.

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.

Benefits Eligibility

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please submit your request at target.com/targethr/hr-request. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

About Us

Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.

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Our Benefits

We care about and invest in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.