Lead Salesforce CRMA Consultant

We are seeking a Lead Salesforce CRMA Consultant to join our team and drive the delivery of advanced analytics solutions for a global asset management organization. The role combines hands-on Salesforce CRM Analytics (CRMA) expertise with team leadership, stakeholder collaboration, and solution design responsibilities. You will lead a small team of CRMA specialists while working closely with business and technical stakeholders to deliver impactful dashboards, datasets, and analytics capabilities.

Responsibilities

• Lead a small team of Salesforce CRMA developers, providing technical guidance and delivery oversight
• Design, build, and enhance Salesforce CRM Analytics dashboards and components
• Develop, maintain, and optimize datasets, dataflows, and recipes to support business analytics requirements
• Implement business logic and analytical solutions within the Salesforce platform
• Customize Salesforce solutions to address specific business needs and reporting requirements
• Troubleshoot, investigate, and resolve Salesforce and CRMA-related issues
• Collaborate with business stakeholders, architects, developers, and QA engineers throughout the delivery lifecycle
• Work effectively within a multidisciplinary team of 6-10 professionals
• Manage multiple priorities while maintaining high-quality deliverables in a fast-paced environment
• Contribute to solution design, best practices, and continuous improvement initiatives

Requirements

• 5+ years of Salesforce platform experience, including hands-on CRM Analytics (CRMA) expertise
• Strong proficiency in Salesforce CRM Analytics (CRMA), including dashboards, datasets, dataflows, recipes, and analytical applications
• Experience with Salesforce Sales Cloud, Service Cloud, and Experience/Community Cloud
• Strong analytical thinking and problem-solving skills
• Experience leading or mentoring small technical teams
• Ability to collaborate effectively with cross-functional and distributed teams
• Excellent communication and stakeholder management skills
• Ability to work under pressure and meet challenging deadlines
• Self-driven, organized, and adaptable mindset
• Upper-Intermediate or higher English level

Nice to have

• Salesforce certifications related to CRM Analytics, Administrator, or Consultant tracks
• Experience in financial services or asset management domains
• Knowledge of Salesforce development concepts and integration patterns

We offer

• Dynamic, entrepreneurial corporate environment
• Diverse multicultural, multi-functional, and multilingual work environment
• Opportunities for personal and career growth in a progressive industry
• Global scope, international projects
• Widespread training and development opportunities
• Access to LinkedIn Learning solutions
• Competitive salary and various benefits
• Advanced wellbeing and CSR programs, recreation area

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Do you know someone interested in starting a career in IT? Share our EPAM Campus programs with them, where they can enhance their knowledge in various fields online, free of charge.

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