Lead, Site Resourcing

Lead, Site Resourcing

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Are you passionate about making a difference in clinical trials? Join us as a Site Resourcing Lead and coordinate exciting projects that contribute to innovative healthcare solutions. In this dynamic role, you'll supervise the team of Clinical Research Coordinators, oversee setup and management of cooperation with multiple Sites and Sponsors.

We’re looking for an experienced Clinical Research Coordinator, who can act as Line Manager for the assigned team, within the specified area of responsibility.

Duties associated with the role:

• Has direct line management responsibility for assigned staff (monitors task completion, engages and motivates team members, conducts performance reviews etc.)

• Monitors and supervises all administrative aspects of Site Resourcing Personnel as recruitment, onboarding, offboarding, contracts and reports preparation etc.;
• Acts as immediate contact and maintains good relationships with Site Resourcing personnel, Sponsors and Sites;
• Develops and adjust project guidelines and instructions, oversees project quality and compliance;
• Ensures that all employees from Site Resourcing Personnel have been provided with adequate accesses, materials and equipment;
• Ensures general training and provides targeted training sessions, along with quality control of all assigned staff;
• Coordinates communication within and across teams, work with vendors and partners to solve problems, assist in vendor negotiations;
• Perform other duties as assigned.

Desired Skills and Experience:

• At least 1 year of experience on the position of Study Coordinator, preferably more;
• Very good understanding of ICH-GCP guidelines;
• Team management skills (previous managerial experience would be beneficial);
• Ability to work independently and efficiently with confidence and enthusiasm;
• Good planning, organization, and problem-solving abilities; ability to manage work schedule in accordance with priorities in changing environment;
• Fluency in local office language and in English, both written and verbal;
• Ability to keep good and effective relationship with Sponsors and Sites, well-developed sense of discretion, tact and diplomacy;
• Excellent interpersonal skills, professional manner and ability to gain respect and good working relationship with company personnel at all levels;
• Proficiency with computing software.

Travel:

• Ability to travel domestically and internationally approximately 2-3 days a month in order to attend training sessions, meetings with Site Resourcing Personnel etc.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply

About Us

ICON is an award-winning workplace that enables you to make a difference to patients’ lives by being part of a world-class clinical research organisation that helps deliver new medicines & medical devices that are benefitting patients worldwide. You are also part of a diverse company that cares about our world and is dedicated to conducting business more sustainably and supporting the communities in which we live.

If you’re as driven as we are, join us. You’ll be working in a great environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.