Learning Coordinator, L&D Experience

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What will your typical day look like?

As a Learning Coordinator, you will coordinate the end-to-end delivery of a portfolio of Audit & Assurance technical learning programs for national and regional audiences. You will support the planning and execution of in-person and virtual programs, including participant coordination, logistics, communications, learning systems, and completion follow-up. Additionally, you will work with the Manager of Learning Operations to support the alignment and execution of learning strategies that meet Audit & Assurance practice objectives and contribute to special projects.

Key activities associated with coordinating the learning portfolio include:

• Coordinate the end-to-end delivery of assigned in-person and virtual learning programs using established processes, timelines, and quality standards.
• Support participant identification and assignment, including enrolments, rosters, attendance, transfers, withdrawals, and completion follow-up, to ensure learners are enrolled in the right learning at the right time.
• Coordinate program logistics, including schedules, venues, materials, facilitators, virtual platforms, audiovisual requirements, room set-ups, food and beverage, on-site support, and post-session activities.
• Maintain accurate information across learning systems, databases, and trackers, supporting reporting, completion validation, attendance evidence, remediation tracking, and compliance readiness.
• Develop and manage clear, timely communications for participants, managers, faculty, resource managers, and business stakeholders, including monitoring the learning mailbox and responding to or escalating inquiries.
• Maintain project plans, monitor milestones and dependencies, provide regular status updates, and escalate delivery risks, exceptions, or decisions requiring additional support.
• Track program expenditures and support budget reconciliation in accordance with established processes.
• Build effective working relationships with internal stakeholders, faculty, vendors, and extended team members to support a consistent learner and stakeholder experience.
• Identify and resolve operational issues proactively and contribute to continuous improvements that reduce delivery risk, rework, and administrative effort.
• Provide on-site program support and travel or work additional hours when required for learning delivery.

About the team

As part of Deloitte's Learning and Development team, you will work closely with the Manager of Learning Operations and collaborate with learning coordinators, resource managers, faculty, and business stakeholders across Canada. Together, the team supports the effective delivery of Audit & Assurance technical learning programs and provides a consistent learning experience for participants and stakeholders.

Enough about us, let’s talk about you

You are someone with:

• Relevant experience coordinating events, projects, learning programs, or comparable operational activities in a fast-paced environment.
• Strong organization, judgment, and prioritization skills, with the ability to manage concurrent programs, changing requirements, and firm deadlines
• Demonstrated attention to detail and proficiency with Microsoft 365 applications, including Outlook, Excel, Word, PowerPoint, and Teams. Experience maintaining accurate data, trackers, or business systems is an asset.
• A proactive, service-oriented approach, with the ability to work independently, solve problems, build effective stakeholder relationships, and provide on-site or extended-hours support and travel when required.
• Due to the nature of the role having interactions with National clients, bilingualism in French and English is required for this position.

Total Rewards

The salary range for this position is $47,000 - $78,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.