Learning Experience Designer

We're looking for a

Learning Experience Designer

This role is Hybrid, Costa Rica

About the Role:

As a Learning Experience Designer for GTM Sales Enablement, you will design learner-centered enablement programs that help sales teams perform, faster. You will translate GTM strategies and sales motions into high-impact learning experiences across onboarding, product/solution training, objection handling, discovery/qualification, and deal execution.

You’ll partner with Sales, Marketing, Product, and Subject Matter Experts to create scalable content and measurable learning outcomes.

Key Responsibilities- Own the design of end-to-end sales enablement learning journeys (onboarding → ramp → ongoing enablement)

• Convert business goals (pipeline velocity, win rates, deal cycle time, product adoption) into clear learning objectives and success metrics- Conduct needs assessments with Sales Leadership and team members; identify skill gaps tied to performance- Develop learning assets including:
• eLearning modules and microlearning - ILT/virtual facilitator guides and workshop materials - sales tools and performance support (scripts, playbooks, job aids, scenario activities)
• enablement campaigns tied to launches and GTM initiatives- Create storyboards, learning specs, scripts, and assessment plans (knowledge checks + role-play/scenario evaluation)
• Collaborate with SMEs to ensure accuracy, consistency, and alignment to sales methodology- Ensure accessibility and quality standards; maintain content reusability and version control- Partner with Sales Enablement Ops to publish and maintain content in LMS/LXP; support SCORM/xAPI where applicable- Measure effectiveness using learning and performance indicators; iterate based on feedback and outcomes
• Partner with Sales Enablement Ops to publish, maintain, and optimize enablement content in Seismic (including creating/refreshing learning and performance assets such as decks, one-pagers, playbooks, and content bundles)
• Ensure learning and performance support assets are properly organized, tagged, and accessible in Seismic for GTM teams- Align Seismic content delivery with LMS/LXP learning journeys where applicable- Support implementation and rollout of Seismic enablement campaigns (adoption enablement, content QA, and feedback loops)

Requirements-3+ years of experience in instructional design / learning design / learning experience design- Strong portfolio showing GTM, sales, or performance-focused learning (eLearning, blended, workshops, role-play/scenarios)

• Proven ability to design for adult learners and performance improvement (not just content delivery)
• Expertise with authoring tools (e.g., Articulate360, Storyline, Rise, Captivate or equivalent)
• Familiarity with LMS/LXP concepts and standards (SCORM/xAPI preferred)
• Excellent stakeholder management and facilitation skills (Discovery workshops, SME intake, requirement gathering)
• Strong writing skills and ability to create clear, sales-practical learning experiences

Preferred Qualifications- Experience designing enablement for specific sales motions (e.g., SMB, Mid-Market, Enterprise, PLG/Outbound)

• Knowledge of sales methodology frameworks (MEDDICC/Challenger/SPIN—any is a plus)
• Background in sales performance support, field coaching enablement, or onboarding programs- Basic understanding of sales KPIs and how to link learning to measurable outcomes

Success Metrics (What “Good” Looks Like)

• Increased ramp proficiency (faster time-to-productivity) and improved sales readiness scores- Higher course completion/engagement and improved assessment results- Positive feedback from Sales Leadership and reps- Demonstrated linkage between enablement rollout and improved GTM performance indicators (where available)
• On-time delivery of enablement assets for launches and quarterly

Our Growing Presence in Costa Rica

Cornerstone is excited to be building a new hub in Costa Rica as part of our continued investment in growing our global talent and capabilities. We are bringing together teams across a variety of functions, creating exciting opportunities for people to join us at the ground floor of this new chapter and help shape how we grow in the region.

We have invested in a new office in Costa Rica, with construction beginning soon, and we expect our presence and capabilities in the region to continue expanding over time. For those joining us now, this is a unique opportunity to help build something from the beginning, work alongside talented colleagues across Cornerstone globally, and be part of our longer-term growth in Costa Rica.

Employment Structure

As we establish our operations in Costa Rica and complete the process to operate under the country’s Free Trade Zone Regime, Cornerstone is partnering with Recluta, our local Employer of Record (EOR).

Our Culture

Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.

Who We Are:

At Cornerstone, we believe in AI that works in the service of people, amplifying their judgment to drive high-performing, future-ready organizations forward. Cornerstone Workforce AI™, the intelligence platform for workforce readiness, brings together workforce and labor market data into a proprietary Cornerstone People Graph™, translating signals into intelligence, targeting learning where it matters, developing critical skills, and surfacing hidden talent. Delivered as an open, enterprise platform across whatever application your people work in every day, Cornerstone Workforce AI is built for scale, security, and trust, with certified AI guardrails. As an industry leader, Cornerstone is helping approximately 7,000 organizations, 140M+ users, across 186 countries build continuous workforce readiness.

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