Learning Experience Designer – AI-Enabled Learning & Development Join an LL&D team shaping how 2,000+ people learn across the Philippines and Australia, with real room to bring AI-powered tools into how that learning gets designed and delivered. As our Learning Experience Designer, you'll design and develop learning content and programs using the latest instructional and educational technology, building solutions through research and consultation across onboarding, compliance, and foundational skills topics. You'll sit within an established 6-person L&D team supporting 2,000+ staff across the Philippines and Australia, with a Learning Management System already in place, so you're building on solid foundations rather than starting from zero. What You'll Do • Design and develop learning resources that are engaging and relevant to the workplace and industry context, including job aids, workbooks, handouts, skill and knowledge assessments, and case studies • Design curriculum, content outlines, and storyboards, applying appropriate multimedia learning methodologies with consideration for scalability and delivery requirements • Maintain training materials, courseware, and content to keep information current and accessible • Research and recommend educational best practices, instructional technologies, and multimedia hardware/software to support teaching and learning • Explore and integrate AI-powered tools (e.g. generative AI content assistants, AI-enabled authoring platforms) to accelerate content development, support personalised learning, and improve design quality • Create new and improve existing L&D products that provide value to stakeholders, including standard learning programs, role-specific onboarding programs, learning pathways, and learning events Who You Are • Communicates clearly and confidently with stakeholders at all levels, both verbally and in writing • Demonstrates genuine curiosity about learning trends and emerging technologies, and actively applies new knowledge to improve learning solutions • Challenges the status quo constructively, identifying opportunities to improve how the organisation approaches learning and development • Manages competing priorities independently, delivering quality work under pressure with minimal supervision • Adapts quickly in a fast-paced, agile environment, maintaining quality output through change • Acts with integrity in all interactions, builds strong working relationships, and applies analytical thinking to learning design challenges • Brings energy and enthusiasm to team collaboration, contributing positively to team culture and collective goals • Takes initiative to identify and resolve learning gaps, approaching challenges with a solutions-first mindset What You'll Need • Excellent verbal and written communication skills • Strong visual design sense, highly creative, and innovative • Detail-oriented with good organisational skills • Previous experience in training, curriculum design, training needs analysis, and training evaluation • Knowledge of adult learning theory and instructional design principles • Ability to collaborate with others at all levels of the organisation as well as vendors • Proficiency in Microsoft Office and learning authoring tools (e.g. Articulate Rise, Storyline) • At least 1 year of eLearning development experience • Ability to interpret LMS data and apply learning evaluation frameworks (e.g. Kirkpatrick) to assess and improve content effectiveness • Willingness to work Australian hours • Willingness to work from Taguig City (hybrid arrangement) Nice to Have • Experience in digital design, media production, motion graphics, and video editing • Working knowledge of web design technologies such as HTML • Experience executing graphic design and video development projects for instructional and presentation needs • Experience using e-learning software, content creation tools, and a learning management system • Experience using AI-powered tools for content development (e.g. ChatGPT, Claude, Synthesia, Canva AI) is a strong advantage Role type Human Resources Role Instructional Designer (Training) Locations Jollibee Tower, Ortigas Center, Pasig City Remote status Hybrid Work Schedule 7:00AM - 4:00PM Shifting Schedule? No Shifts with Daylight Savings? No About Satellite Office Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of. At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces. Why You'll Love Working Here: 🌟 You’re Valued. You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter. 🚀 You’ll Grow. From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential. 🎉 You’ll Belong. We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more. 🏢 You’ll Work in Style. Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best. 💼 You’ll Work with Global Brands. We match you with top international clients where you’ll work directly with their teams and make a real impact. Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.
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