Legal Case Manager - Personal Injury

JOB DUCK IS HIRING A LEGAL CASE MANAGER - PERSONAL INJURY

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

Job Duck is looking for an experienced Virtual Case Manager to support a busy personal injury practice by managing cases from intake through resolution. In this role, you will serve as a key point of contact for clients, insurance adjusters, and medical providers while ensuring every case progresses efficiently and accurately. You will play a critical role in maintaining client trust, organizing complex documentation, preparing demand packages, and supporting negotiations through detailed case management.

The ideal candidate is highly organized, detail-oriented, and comfortable handling sensitive information in a structured, process-driven environment. If you thrive in a fast-paced setting, enjoy client interaction, and take pride in accuracy and accountability, this opportunity may be an excellent fit

Schedule:

Monday to Friday from 8:00 AM - 5:00 PM [EST][EDT] (United States of America)

Your Responsibilities Will Include but Are Not Limited To:

• Preparing and assembling demand packages for insurance submissions
• Serving as the primary point of contact for clients, insurance adjusters, and medical providers
• Managing the full lifecycle of personal injury cases from intake through settlement
• Reconciling discrepancies between provider records, insurance documentation, and client-reported information
• Submitting demand packages for attorney review and implementing feedback as needed
• Ensuring compliance with established workflows, processes, and documentation standards
• Communicating with insurance adjusters regarding coverage, liability determinations, and settlement demands
• Uploading, organizing, and tracking medical records, bills, provider statements, and insurance documents
• Collecting, verifying, and documenting client, medical, and insurance information
• Conducting proactive follow-ups with clients during onboarding and throughout the case lifecycle

What We’re Looking For:

• Personal injury case management, particularly car accident cases
• Claims and settlement negotiation
• Demand package preparation
• Client relationship management
• Insurance communication and coordination
• Medical records review
• Strong attention to detail
• Adaptability and flexibility
• Confidential information handling
• Problem-solving and critical thinking
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation ranging from 1,220 USD to 1,320 USD.
• Paid time off.
• 100% Remote, Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.