Legal Product Consultant

Ready to Help Shape the Future of Legal Tech?!

At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here.

Where You’ll Work

Hybrid: This is a hybrid role based in Toronto, Canada with the expectation to be in office at least 3 days a week for collaboration and connection.

Why this Role Matters

As a Legal Product Consultant on Litera’s Legal Knowledge Engineering team, you’ll be the bridge between sophisticated legal practice and cutting-edge AI — directly shaping how law firms leverage AI-powered tools in their daily workflows. You’ll partner with lawyers, legal operations teams, and firm leadership to integrate Litera’s products into practice, while also playing a hands-on role in product innovation: experimenting with generative AI, developing machine learning solutions, and providing the strategic feedback that shapes our roadmap. This is a rare role where your legal expertise and your appetite for technology converge — your transactional law background gives you credibility with clients, while your curiosity about AI gives you the tools to transform how they work. If you’re a practicing lawyer ready to make a bigger impact at the intersection of law and AI, this is your opportunity.

What You’ll Deliver

• Lead onboarding and adoption programs for law firms implementing Litera’s AI-powered products designing custom integration strategies that align with clients’ existing legal workflows and driving engagement through in-person and virtual training.

• Experiment with generative AI and machine learning technologies to enhance product capabilities creating and refining prompts for complex legal document extraction and developing smart fields for transactional documents in securities and financing.

• Build and maintain trusted advisor relationships with key stakeholders at client firms, traveling to client sites (approximately 30%) to provide hands-on support and workflow optimization.

• Act as the voice of the customer — translating client needs into actionable product insights, contributing to roadmap planning, and identifying market gaps and use cases that drive innovation.

• Collaborate with Product and Engineering teams to implement AI-driven solutions grounded in real-world client needs and feedback.

• Develop best-in-class playbooks and processes that drive customer success, product adoption, and continuous improvement.

Litera is committed to providing reasonable accommodations throughout the recruitment process. If you need an accommodation, please let us know and we’ll work with you to meet your needs.

What You’ll Bring

Must-Haves:

• Juris Doctor (JD) from an accredited law school with active bar admission in at least one U.S. state or Canadian province, in good standing.

• 2+ years of transactional law practice experience.

• Demonstrated experience in client-facing roles with a track record of building trusted relationships.

• Strong presentation and training capabilities with the ability to engage audiences ranging from end users to firm leadership.

• Excellent project management skills with the ability to navigate complex stakeholder environments.

• Adaptable and comfortable with a rapidly evolving technology landscape.

Nice to Haves:

• Experience working with AI-powered legal technology products or interest in generative AI, machine learning, and prompt engineering.

• Background in securities, financing, or other transactional practice areas involving complex document sets.

• Experience designing and delivering customer onboarding, training, or adoption programs.

• Comfort traveling approximately 30% of the time to client sites for hands-on support and workflow optimization.

Great candidates don’t check every box. If this role excites you but your experience doesn’t perfectly match every qualification, we encourage you to apply. You may be just the right person for this or another role at Litera.

What You’ll Experience

• A team that shows up. Work alongside people who collaborate, support one another, and lead with integrity.

• Global Reach. Partner with teams around the world to solve complex challenges that matter.

• Real opportunity for growth. Expand your impact through meaningful stretch opportunities, visibility and career development.

• AI-driven innovation. Work at the intersection of legal technology, customer outcomes, and cutting-edge AI.

Pay Transparency for Ontario Applicants

The base salary range for this role is $120,000 to $150,000 CAD. Final compensation will be determined based on experience, skills, education, and other relevant qualifications. This role is also eligible to earn commission based on performance. In addition to base salary, Litera offers a comprehensive benefits package, including medical, dental, and vision coverage, retirement savings plan with company match, and incentive and recognition programs. Benefits are subject to eligibility requirements.

About Us

Litera is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving more than 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.