Level 2 Application Support (Lead)

Qualifications:

• Bachelors degree in computer science or a related field
• at least 5 years of professional experience in MuleSoft Anypoint Platform EIP - Enterprise Integration Platform
• Proficiency in the AnyPoint Platform, API design with RAML, and data transformation using DataWeave
• Proficiency in API-led connectivity (REST, SOAP web services, JSON / XML formats) and knowledge of JAVA for custom server-side logic, plus HTTP/HTTPS, TCP, and JMS Protocol

Job Description:

• Shall provide professional and technical services for project implementation, requirements elicitation, business and/or functional design, functional development, integration with internal and external systems, configuration, testing, data assessment and migration, and commissioning that will accomplish specified system performance targets.
• Conduct vulnerability assessment and penetration testing (VAPT) activities to the solution as a requirement for operationalization.
• Shall guarantee that the implemented system is compatible to all interfacing Systems and shall design, develop, and test the migration activity
• (Lead) Shall include a comprehensive training for end-users and technical training for operations and maintenance. Shall also include the training syllabus, training materials, and manuals which are subject to CLIENT's review and approval. Shall implement the most stable software version and in its product roadmap. Shall specify the process for new releases or upgrades. Shall explain the product enhancement process and ensure that customization will not prevent the upgrade to future release/s.
• Shall be responsible in facilitating the pre-requisites to guarantee that the requirements and Service Level Agreements (SLAS) will be met.
• Shall provide the most recent documentation, for both technical and functional, reflecting all the changes in the process / system after every release.
• Shall commit to implement all necessary security controls to protect, avoid, detect, counteract, or minimize security risks to information, systems, or any applicable organizational assets such as, but not limited to, secure authorization and access control, data in-transit and at-rest encryption, logging and analysis of security events and incidents, anti-malware implementation, perimeter security, and expected to submit a certification enumerating all such security controls implemented for the Project.
• The Project requires provision of a full turnkey implementation of a solution and shall implement a hybrid integration platform and migrate APIs nominated for pilot migration, covering hardware, software, services, and support. Enterprise Integration Platform — translates requests into the appropriate message types and routes them to the appropriate provider.
• Support standard and emerging enterprise integration use cases with out-of- the-box connectors that can be implemented with low-code, configuration-based development environment. The Solution must be able to deploy its integration processes on a distributed run- time engine for on-premise or cloud integrations.
• Must be able to formalize the fundamental requirements, design specifications, documentation, and other value-added components when building an Application Programming Interface (API). During this phase
• Must be able to standardize all its APIs to provide a cohesive integration environment for the organization
• Must be able to efficiently develop APIS. The Solution must provide an integrated development environment that can support simple to complex integration use cases as needed by the organization while promoting a collaborative development experience. It must support standard development tools for debugging, code analysis, and version control.
• Must be able to monitor APIs to ensure its availability and functional correctness and the Solution must be capable of generating reports on performance monitoring and behavioral analytics on the platform.
• Shall facilitate the conduct of User Acceptance Testing (UAT) which shall be performed by CLIENT’s business users to verify compliance with requirements and to validate that the system is fit for use.
• (Lead) Shall accommodate online, face-to-face, or hybrid training modalities, whichever is most appropriate given the project circumstances at the time of delivery. Training sessions shall be scheduled within the official working hours of the end-users (Philippine Standard Time).