🚀 Hiring: German-Speaking L2 Service Desk Engineer
We’re looking for an experienced German-speaking L2 Service Desk Engineer to join a fast-paced technical support environment.
This is a great opportunity for someone with 2–4 years’ experience across Service Desk/Desktop Support who enjoys getting stuck into more complex technical issues, taking ownership of escalations and seeing incidents through to resolution. You'll be supporting issues across hardware, software, networking, operating systems, peripherals and third-party applications, including troubleshooting areas such as LAN/WAN/Wi-Fi, VLANs and DHCP.
What we’re looking for:
🔹 Fluent German & English – C1 level or equivalent
🔹 2–4 years' IT Service Desk/Desktop Support experience
🔹 Strong networking and troubleshooting knowledge
🔹 Experience handling complex L2 escalations
🔹 Strong problem-solving and customer communication skills
🔹 Comfortable working in a fast-paced, SLA-driven environment
Experience with ITIL, ServiceNow, POS/KDS, retail/QSR environments or Android/iOS support would be a bonus.
🏠 Hybrid working
💰 Language allowance + additional shift bonuses
🏥 Private health insurance after 6 months
💻 Home-office allowance
📚 Excellent learning and development opportunities
Interested, or know someone who could be a good fit? Drop me a message for more information.
#Hiring #GermanSpeaking #ServiceDesk #ITSupport #L2Support #TechnicalSupport #ITJobs
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